Permanency Support Program (PSP) - Team Leader

CatholicCare Wollongong; Campbelltown; Hybrid; AUD 107,000 - 115,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

15 days personal leave

Refer a Friend program

Hybrid work model

Employee assistance program

Job summary

CatholicCare Wollongong is seeking a compassionate Team Leader to guide a Case Manager team within the Permanency Support Program. The role focuses on trauma-informed, child-centered practice and ensuring safe permanency outcomes for children and families.

Travel across Macarthur and nearby regions is required. Join a supportive, mission-driven not-for-profit that values collaboration, quality care, and staff development.

Qualifications

• Degree qualifications in Social Work, Psychology, Welfare, Behavioural or Social Sciences, or a related discipline.
• Current Working With Children Check
• Willingness to travel across the Macarthur, Southern Highlands and Illawarra regions

Responsibilities

• Lead a team of Case Managers within the Permanency Support Program.
• Champion trauma-informed, child-centered and restorative practice.
• Ensure services meet legislative and quality requirements.
• Oversee complex casework and permanency planning.

Skills

Leadership

Stakeholder engagement

Communication

Negotiation

Systems thinking

Education

Degree qualifications in Social Work, Psychology, Welfare, Behavioural or Social Sciences

Job description

CatholicCare Wollongong – Campbelltown NSW

CatholicCare is looking for a compassionate and experienced Team Leader to join our Permanency Support Program (PSP). This is an opportunity to lead a dedicated team of Case Managers who work alongside children, young people, families and carers to achieve safe, stable and lasting permanency outcomes. You'll champion trauma-informed, child-centered and restorative practice while ensuring services meet legislative and quality requirements. Along with the PSP Manager, you'll help shape a positive team culture, oversee complex casework and ensure children and young people experience safety, stability and belonging.

Hourly rate: $54.57 to $58.37 per hour (depending on experience)

Hours per week: 38 hours

Position type: Temporary, Full-Time until end of January 2027

Location: Macarthur, with travel to Southern Highlands & Shoalhaven Regions

Perks with Purpose, Because You Matter

In addition to being part of an organisation that genuinely makes a difference in people's lives, you'll also enjoy:

• Increasing your take-home pay through Salary Packaging options with our provider, Maxxia!
• Accessing a range of fitness and health facilities through Fitness Passport
• Up to 15 days paid personal leave every year
• Be rewarded for helping our team grow through our Refer a Friend Program
• Healthy work life balance through hybrid working models, flex time and flexible working arrangements
• Free and confidential counselling through our Employee Assistance Program

What You Bring to the Role

• Degree qualifications in Social Work, Psychology, Welfare, Behavioural or Social Sciences, or a related discipline
• Current Working With Children Check
• Willingness to travel across the Macarthur, Southern Highlands and Illawarra regions

What We're Looking For

• Demonstrated leadership experience within child, youth and family services, including leading, mentoring and developing high-performing teams.
• Strong knowledge of Permanency Support Programs, child protection legislation, safeguarding, governance and compliance requirements.
• Extensive understanding of trauma-informed practice, attachment theory, child development, family systems and the impacts of trauma and abuse.
• Experience overseeing complex case management, risk assessment and permanency planning, while exercising sound judgement in complex environments.
• Highly developed communication, negotiation, stakeholder engagement, analytical and systems skills.
• A child-centred, culturally responsive and trauma-informed approach, with the ability to build strong relationships with children, families, carers, colleagues and external stakeholders.

Built on Care, Driven by People

CatholicCare is a local not-for-profit organisation committed to helping those in need regardless of religious beliefs, background or circumstances. Our vision is for inclusive, thriving communities where the dignity of every person is respected and valued by putting people first.

For further information contact Myriam Valle at *******@catholiccare.dow.org.au

This role may close before the official date as we review applications continuously.

CatholicCare Wollongong is committed to equal opportunity in employment and encourages applications from Aboriginal and Torres Straight Islander people, people with a disability and people from culturally diverse backgrounds. All employees are subject to probity and pre-employment checks.

CatholicCare is strongly committed to the safety and wellbeing of children and young people, and to the National Principles for Child Safe Organisations. Applicants are thoroughly screened prior to employment.