Permanency Support Program (PSP) - Team Leader

Catholiccare-Sydne; Macarthur, Wingecarribee , Shoalhaven City Council; Hybrid; AUD 111,000 - 114,000; Full time

Benefits offered by this job

Salary Packaging

Fitness Passport

15 days paid personal leave

Refer a Friend program

Hybrid working models

Employee Assistance Program

Job summary

CatholicCare is seeking a compassionate Team Leader for the Permanency Support Program (PSP) in Macarthur, with travel to Southern Highlands & Shoalhaven. Lead a team of Case Managers to achieve safe, stable permanency outcomes, while ensuring trauma-informed, child-centered practice and compliance with requirements.

The role is a temporary, full-time position (38 hours/week) with an hourly rate of $54.57–$58.37, located in Macarthur with regional travel.

Qualifications

• Leadership experience in child, youth and family services.
• Knowledge of Permanency Support Programs and safeguarding.
• Experience overseeing complex case management and risk assessment.

Responsibilities

• Provide day-to-day leadership and operational support.
• Guide practice and ensure quality and contractual compliance.
• Oversee complex caseloads and support continuous improvement.

Skills

Leadership

Trauma-informed practice

Child-centered practice

Stakeholder engagement

Digital literacy

Education

Degree in Social Work / Psychology / Welfare

Tools

Case management software

Microsoft Office

Job description

CatholicCare is looking for a compassionate and experienced Team Leader to join our Permanency Support Program (PSP) . This is an opportunity to lead a dedicated team of Case Managers who work alongside children, young people, families and carers to achieve safe, stable and lasting permanency outcomes.

As the PSP Team Leader, you'll provide day-to-day leadership, practice guidance and operational support. You'll champion trauma-informed, child-centered and restorative practice while ensuring services meet legislative, contractual and quality requirements. Along with the PSP Manager , you will help shape a positive team culture, oversee complex casework, support continuous improvement and ensure children and young people experience safety, stability and belonging.

Hourly rate: $54.57 to $58.37 per hour (depending on experience)

Hours per week: 38 hours

Position type: Temporary, Full-Time until end of January 2027

Location: Macarthur, with travel to Southern Highlands & Shoalhaven Regions

Perks with Purpose, Because You Matter

In addition to being part of an organisation that genuinely makes a difference in people's lives, you'll also enjoy:

• Increasing your take-home pay through Salary Packaging options with our provider, Maxxia!
• Accessing a range of fitness and health facilities through Fitness Passport
• Up to 15 days paid personal leave every year
• Be rewarded for helping our team grow through our Refer a Friend Program
• Healthy work life balance through hybrid working models, flex time and flexible working arrangements
• Free and confidential counselling through our Employee Assistance Program

What You Bring to the Role

• Degree qualifications in Social Work, Psychology, Welfare, Behavioural or Social Sciences, or a related discipline
• Current Working With Children Check
• Willingness to travel across the Macarthur, Southern Highlands and Illawarra regions

What We're Looking For

A confident, values-driven leader who brings:

• Demonstrated leadership experience within child, youth and family services, including leading, mentoring and developing high-performing teams.
• Strong knowledge of Permanency Support Programs, child protection legislation, safeguarding, governance and compliance requirements.
• Extensive understanding of trauma-informed practice, attachment theory, child development, family systems and the impacts of trauma and abuse.
• Experience overseeing complex case management, risk assessment and permanency planning, while exercising sound judgement in complex environments.
• Highly developed communication, negotiation, stakeholder engagement, analytical and digital literacy skills, including experience using case management systems and Microsoft Office.
• A child-centred, culturally responsive and trauma-informed approach, with the ability to build strong relationships with children, families, carers, colleagues and external stakeholders.
• Integrity, resilience and accountability, with a commitment to reflective practice, continuous improvement and achieving positive outcomes for children, young people and families.

Built on Care, Driven by People

CatholicCare is a local not-for-profit organisation committed to helping those in need regardless of religious beliefs, background or circumstances. Our vision is for inclusive, thriving communities where the dignity of every person is respected and valued by putting people first.

We provide services that support people across all stages of life, including early childhood education, out of school hours care, foster care, permanency support, school counselling, parenting programs, aged care, disability services and community support across the Illawarra, Shoalhaven, Southern Highlands and Macarthur regions.

CatholicCare Wollongong is committed to equal opportunity in employment and encourages applications from Aboriginal and Torres Straight Islander people, people with a disability and people from culturally diverse backgrounds. All employees are subject to probity and pre-employment checks.

CatholicCare is strongly committed to the safety and wellbeing of children and young people, and to the National Principles for Child Safe Organisations. Applicants are thoroughly screened prior to employment.

About us - We care

CatholicCare is a local not-for-profit organisation committed to helping those in need regardless of religious beliefs, background or circumstances. Our Vision is for inclusive, thriving communities where human dignity of all is respected and valued.

We provide services that support people across all stages of life: Early Childhood Education, Out of School Hours Care, Community Age and Disability Care, Foster Care, School Counselling and Parenting Courses across the Illawarra, Shoalhaven, Southern Highlands and the Macarthur regions. We are proud to offer genuine career pathway opportunities to our employees so they can continue to work with us even if they chose to pursue a different profession within the sector.