Performance Manager

Elephant Room; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Job summary

Elephant Room is a dynamic Sydney-based digital agency that specialises in retail clients. This role drives complex paid media programs, collaborating with strategists and specialists to hit client goals across search, Meta, and emerging channels.

You will lead planning cycles, optimize spend, and translate performance data into actionable improvements. The ideal candidate has 2+ years in paid media management, agency exposure, and strong analytics.

Qualifications

• 2+ years as a Performance, Account or Paid Media manager.
• At least 1 year of agency experience.
• Experience exporting and interpreting data from Google Ads, Google Analytics, Facebook Business Manager and TikTok.
• Comfort using Excel or Google Sheets for data.
• Experience managing media strategy, including budget allocation to objectives and channels.
• A genuine love of ecommerce and working with emerging retail brands.
• Exceptional communication skills for briefs, timelines and merchandise calendars.
• Ability to build relationships across stakeholders.
• Strong analytical skills with an eye for design.

Responsibilities

• Build relationships with clients to understand their marketing needs across paid channels.
• Work with clients and internal teams to set quarterly objectives, strategies and bi-weekly tactical plans.
• Attend client meetings: presentations, asset delivery, general troubleshooting and implementation.
• Collaborate with the Paid Media team on ad creation and campaign setup.
• Explore new spending opportunities aligned with clients' release and content calendars.
• Oversee channels with a focus on search and Meta — tracking, monitoring, recommendations, optimisations and reporting.
• Report on ad creatives and make recommendations based on what works, current trends and opportunities.
• Manage budget planning and revenue forecasting.
• Analyse performance to provide actionable insights and recommendations, testing new technologies, products and strategies.
• Bring new ideas and test them with a relevant test design, covering channels, creatives, campaign structures or targeting.

Skills

Paid media management

Data analysis

Client relationship management

Agency experience

Excel / Sheets

Budget allocation

Tools

Google Ads

Google Analytics

Facebook Business Manager

TikTok Ads

Excel

Job description

Elephant Room is a performance-driven digital agency focused on retail clients, with a dedicated team of 30 digital natives working with brands including AJE Athletica, Bed Threads, Boody, Assembly Label and Go-To Skincare. This role leads and navigates complex paid media accounts to drive client goals and objectives, collaborating with strategists and specialists to grow performance through new and supporting channels.

Responsibilities

• Build relationships with clients to understand their marketing needs across paid channels
• Work with clients and internal teams to set quarterly objectives, strategies and bi-weekly tactical plans
• Attend client meetings: presentations, asset delivery, general troubleshooting and implementation
• Collaborate with the Paid Media team on ad creation and campaign setup
• Explore new spending opportunities aligned with clients' release and content calendars
• Oversee channels with a focus on search and Meta — tracking, monitoring, recommendations, optimisations and reporting
• Report on ad creatives and make recommendations based on what works, current trends and opportunities
• Manage budget planning and revenue forecasting
• Analyse performance to provide actionable insights and recommendations, testing new technologies, products and strategies
• Bring new ideas and test them with a relevant test design, covering channels, creatives, campaign structures or targeting

What we're looking for

• 2+ years as a Performance, Account or Paid Media manager
• At least one year of experience in an agency
• Experience exporting and interpreting data from Google Ads, Google Analytics, Facebook Business Manager and TikTok
• Comfort using Excel or Google Sheets for data
• Experience managing media strategy, including budget allocation to objectives and channels
• A genuine love of ecommerce and working with emerging retail brands
• Exceptional communication skills for briefs, timelines and merchandise calendars
• Ability to build relationships across stakeholders
• Strong analytical skills with an eye for designBased in Sydney with Australian working rights