People Services Administrator

Cater Care; City of Parramatta; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Cater Care is seeking a People Services Administrator to join our Sydney People Services team in Parramatta. Hybrid working, Monday to Friday, 9:00am–5:00pm. Base salary $60,000 - $70,000 plus super.

You will support employees, leaders and candidates across the lifecycle, collaborating with Payroll and Recruitment to ensure accurate, efficient processes. Previous HR admin or recruitment support experience is preferred.

Qualifications

• 1+ year of experience in HR administration, People Services, or recruitment support.
• Understanding of employee lifecycle processes and employment administration.
• Excellent data entry and high attention to detail.
• Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar, Forms).
• Experience with HRIS or recruitment databases.
• Foundational understanding of industrial awards and employment documentation.
• Strong written and verbal communication.
• Customer-focused approach and helpful attitude.
• Organised with ability to manage competing priorities.
• HR/Business Administration qualification.

Responsibilities

• Manage central People Services inbox and HR helpline.
• Process day-to-day employee lifecycle administration.
• Keep HRIS and employee records accurate.
• Support payroll accuracy by maintaining up-to-date employee information.
• Coordinate pre-employment checks, work rights and visa documentation.
• Follow up outstanding clearances and onboarding requirements.
• Work with Payroll and Recruitment to resolve operational enquiries.
• Track People Services requirements, including probation and compliance.
• Identify opportunities to simplify processes and improve the employee experience.

Skills

Data entry

Administrative skills

Google Workspace

HRIS systems

Employee lifecycle

Communication skills

Time management

Attention to detail

Recruitment support

Payroll coordination

Education

HR/Business Administration qualification

Tools

HRIS or recruitment databases

Job description

Great HR happens when the details are right.

People Services Administrator

Parramatta, NSW | Monday to Friday, 9:00am–5:00pm | Hybrid working

$60,000 - $70,000 base salary + super | Permanent Full Time

We’re looking for a People Services Administrator to join our Sydney People Services team in Parramatta.

This is a great opportunity for someone with experience in HR Administration, People Services or Recruitment Support who enjoys working with people, systems and processes and has a serious eye for detail.

You’ll support employees, leaders and candidates across the employee lifecycle, working closely with Payroll, Recruitment and the wider People Team to keep things moving accurately and efficiently.

What you’ll do

• Manage our central People Services inbox and HR helpline, providing timely and helpful support to employees, leaders and candidates.
• Process day-to-day employee lifecycle administration, including contracts, variations, roster updates and employee data changes.
• Keep our HRIS and employee records accurate, ensuring changes are completed quickly and correctly.
• Support payroll accuracy by maintaining high‑quality, up-to‑date employee information.
• Coordinate pre‑employment checks, work rights and visa documentation.
• Follow up outstanding clearances and onboarding requirements.
• Work with Payroll and Recruitment to resolve operational enquiries and keep processes moving.
• Track key People Services requirements, including probation and compliance.
• Identify opportunities to simplify processes and improve the employee experience.

What you’ll bring

• At least 1 year of experience in HR administration, People Services, recruitment support or a similar role.
• A good understanding of employee lifecycle processes and employment administration.
• Strong data entry and administrative skills, with exceptional attention to detail.
• Confidence using Google Workspace, including Gmail, Docs, Sheets, Calendar and Forms.
• Experience with HRIS or recruitment databases will be highly regarded.
• A foundational understanding of industrial awards and employment documentation.
• Strong written and verbal communication skills.
• A customer‑focused approach and genuine interest in helping people.
• Excellent organisation and time management skills with the ability to manage competing priorities.
• A qualification or formal studies in HR, Business Administration or equivalent practical experience.

What’s in it for you?

• Hybrid working two days from home each week.
• Opportunities to build your HR career across multiple areas of People Services.
• Learning and development opportunities.
• Employee Assistance Program.
• Recognition and service awards.
• Opportunities for internal career growth.
• Relish discounts across 650 retailers, plus other corporate benefits.
• A supportive, collaborative team that values ideas, continuous improvement and getting things done.

About Us

Cater Care is a leading Australian‑owned contract catering provider with 25 years of experience delivering exceptional food and support services across Aged Care, Education, Retail and Remote Services.
Our success is built on Care, Pride, and Community.
We’re committed to developing our people, creating meaningful career opportunities and fostering an inclusive workplace where everyone can thrive.
We strongly encourage applications from First Nations peoples and people from diverse backgrounds.

Ready to make your mark?

If you’re organised, people‑focused and ready to take the next step in your HR career, we’d love to hear from you.