People, Performance & Culture Coordinator

Custom Fleet; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Annual performance bonus

Take 5 program

Collaborative hybrid work environment

Company-funded social events

Employee discounts

Diversity Network

Cultural leave swap

Degreed learning platform access

Reward and recognition programs

Volunteer and community engagement

Wellbeing leave

Job summary

Custom Fleet is seeking a People, Performance & Culture Coordinator to join the PPC team in Melbourne. You’ll be the first point of connection for employees, guiding onboarding, documentation and lifecycle processes while keeping systems up to date.

In this hybrid role you’ll support wellbeing initiatives, culture programs and employee experience projects, coordinate templates and resources, and help the team run smoothly with accurate data and timely communications.

Qualifications

• Experience in HR/PPC coordination or admin role.
• Proficiency in Microsoft Office (Word, Excel, Teams, PowerPoint).
• Highly organized with ability to manage multiple priorities.
• Clear communication and relationship-building skills.
• Degree in Human Resources or related field is highly regarded.

Responsibilities

• Coordinate employee lifecycle from onboarding to offboarding.
• Prepare employment contracts and other HR documents.
• Handle PPC enquiries and connect employees with support.
• Maintain accurate employee information in HR systems.
• Support PPC, culture, wellbeing and employee experience initiatives.
• Update templates, resources and HUB content.
• Coordinate PPC reporting and admin to keep the team running.
• Identify opportunities to simplify processes and improve the employee experience.
• Support ad hoc PPC activities and events.
• Provide surge support for cyclical PPC activities.

Skills

HR coordination

PPC coordination

Administration

Employee lifecycle

Microsoft Office

Education

HR degree or related

Tools

Microsoft Office Suite

Job description

People, Performance & Culture Coordinator

At Custom Fleet, we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.

When you join Custom Fleet, you’re joining a business that is Going Places. With us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go-getters on a journey of continuous improvement — we collaborate and support each other, working hard to win for our customers, for our business and for each other. Whilst winning isn’t everything, we are proud of our success and love it when we reach the #1 spot.

About the role

Love keeping things moving, creating a great employee experience and being the person a team can rely on? This could be the role for you.

We’re looking for a People, Performance & Culture (PPC) Coordinator to join our PPC team at Custom Fleet. This role sits at the heart of our PPC team. You’ll be the first point of connection for many of our people and leaders, helping them navigate everyday people processes while keeping the engine room of PPC running smoothly.

It’s a role with plenty of variety. One day you might be supporting a new starter through their onboarding experience, the next preparing employment documentation, updating our people systems, coordinating a wellbeing initiative or helping the team improve the way we do things.

If you’re organised, curious, enjoy working with people and take pride in getting the details right, we’d love to hear from you.

What you’ll be doing

• Coordinate key moments across the employee lifecycle, from onboarding and employment changes through to offboarding.
• Prepare employment contracts, letters and other people documentation.
• Help manage PPC enquiries and connect people with the right support.
• Keep employee information and our people systems accurate and up to date.
• Support PPC, culture, wellbeing and employee experience initiatives.
• Help keep our templates, resources and HUB content current and useful.
• Coordinate activities, reporting and administration that keep the PPC team running effectively.
• Look for opportunities to simplify processes and make the employee experience better.

Other duties

Depending on your experience, interests and what’s happening across PPC, you may also have opportunities to:

• Support the coordination of ad hoc PPC activities, events, communications and employee experience initiatives where scope, ownership and deliverables are clearly agreed.
• Provide surge support for cyclical PPC activities.

About you

You don’t need to know everything on day one. We’re looking for someone who brings a great foundation and is keen to keep learning.

You’ll likely be someone who:

• Has experience in HR/PPC coordination or an administration role including employee lifecycle coordination, shared services, business administration or a similar coordinator role.
• Proficiency in Microsoft Office applications, including Word, Excel, Teams, and PowerPoint.
• Is highly organised and comfortable juggling different priorities.
• Has strong attention to detail without losing sight of the person at the other end of the process.
• Communicates clearly and builds relationships easily.
• Is comfortable working with systems, processes and data.
• Takes ownership and follows things through.
• Is curious and looks for better, simpler ways of doing things.
• Enjoys being part of a collaborative team and pitching in when needed.
• A degree in Human Resources or a related field is highly regarded.

Other

Experience supporting communications, employee engagement activities, recognition programs or wellbeing initiatives.

Comfortable coordinating with internal stakeholders and external providers to support PPC and HSW administrative activities.

For you

We offer industry-leading Custom Perks including:

• Annual performance bonus.
• Take 5 program - potential to earn an extra week of annual leave.
• Collaborative hybrid work environment - 3 days in office.
• Company-funded social events.
• Employee discounts.
• Intersection - our Diversity Network.
• Cultural leave swap.
• Ongoing investment in your growth including access to our digital learning platform - Degreed.
• Reward and recognition programs.
• Volunteer and community engagement opportunities.
• Wellbeing leave.

At Custom Fleet, we are committed to growing a team made up of diverse people, skills and experiences. We encourage applications from all backgrounds, communities and industries.

Our diverse crew

Research shows that women and people from diverse backgrounds are less likely to apply for roles if they don’t meet every qualification. If after reading this you’re not sure you tick every single criterion but have the passion to get behind our Ways of Working, we think you should click that apply button anyway.

We’re passionate about building a diverse and inclusive team, and love hearing from people like you! If you have a disability that requires support, including an alternate job ad format, interview arrangements or adjustments, please let us know by emailing our recruitment team at *******@customfleet.com.au or call 1800 812 ***, They will take your details and arrange for a return call from a member of the Talent Team.

Custom Fleet is dedicated to maintaining a culture of respect with zero tolerance of discrimination, harassment and victimisation. We are committed to eliminating unlawful conduct in the workplace and upholding the highest standards of ethical behaviour and compliance with applicable laws and regulations.

Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes.