People-First F&B Supervisor - Pub Service Leader

ALH Hotels; Sunshine Coast Regional; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH discount card

Woolworths discounts via partner

Employee wellbeing support (EAP)

Job summary

ALH Hotels in Northern Grounds SC on the Sunshine Coast is seeking a Food & Beverage Supervisor. You’ll be the welcoming face on the floor, guiding service and helping guests choose meals and drinks to enhance their visit.

This hands-on role requires a current RSA, flexible availability, and a team‑first attitude. Supervisory experience is valued; willingness to learn gaming operations is encouraged.

Qualifications

• RSA certificate is required.
• Flexible availability to cover shifts.
• Prior supervisory experience is valued but not essential.

Responsibilities

• Be the face of the floor, connecting with guests and making visits memorable.
• Help manage the bistro floor and lead by example.
• Recommend meals or drinks to enhance guest experience.
• Deliver top-notch customer service and maintain high standards.
• Support gaming/wagering team when needed and feasible.

Skills

People skills

Customer service

Team leadership

Availability

Education

RSA certificate

Job description

ALH Hotels in Northern Grounds SC on the Sunshine Coast is seeking a Food & Beverage Supervisor. You’ll be the welcoming face on the floor, guiding service and helping guests choose meals and drinks to enhance their visit.

This hands-on role requires a current RSA, flexible availability, and a team‑first attitude. Supervisory experience is valued; willingness to learn gaming operations is encouraged.