Food and Beverage Supervisor - Northern Grounds SC

ALH Hotels; Sunshine Coast Regional; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH discount card

Woolworths discounts via partner

Employee wellbeing support (EAP)

Job summary

ALH Hotels in Northern Grounds SC on the Sunshine Coast is seeking a Food & Beverage Supervisor. You’ll be the welcoming face on the floor, guiding service and helping guests choose meals and drinks to enhance their visit.

This hands-on role requires a current RSA, flexible availability, and a team‑first attitude. Supervisory experience is valued; willingness to learn gaming operations is encouraged.

Qualifications

• RSA certificate is required.
• Flexible availability to cover shifts.
• Prior supervisory experience is valued but not essential.

Responsibilities

• Be the face of the floor, connecting with guests and making visits memorable.
• Help manage the bistro floor and lead by example.
• Recommend meals or drinks to enhance guest experience.
• Deliver top-notch customer service and maintain high standards.
• Support gaming/wagering team when needed and feasible.

Skills

People skills

Customer service

Team leadership

Availability

Education

RSA certificate

Job description

About The Role

Food & Beverage Supervisor | Northern Grounds SC

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A Day In The Life Of a F&B Supervisor

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Help manage the bistro floor and lead by example.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Experience in a supervisor role highly regarded but not essential.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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