Food and Beverage Supervisor - Northern Grounds SC

endeavour group careers; Diddillibah; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Discounts at Woolworths brands

Endeavour Wellbeing Support (EAP)

Job summary

Endeavour Group is seeking a Food & Beverage Supervisor for Northern Grounds SC. This full‑time role demands a people‑oriented leader who can manage the floor, mentor staff, and drive excellent guest experiences.

RSA certification and flexible availability are required, with prior supervisory experience considered an asset. The role involves handling stock, engaging with guests, and supporting gaming operations where permitted.

Qualifications

• You have a current RSA certificate.
• Experience in a supervisor role is advantageous.
• Strong customer service and guest relation skills.
• Ability to work collaboratively with a team and lead by example.

Responsibilities

• Be the face on the floor, engaging with guests and ensuring memorable visits.
• Assist in managing the bistro floor and lead by example.
• Promote products and recommend meals or drinks to guests.
• Deliver high-standard customer service and create a fun, memorable experience.
• Oversee shift operations from opening to closing with a focus on safety and quality.

Skills

RSA certificate

Supervisor experience

Customer service

Team player

Job description

Food and Beverage Supervisor - Northern Grounds SC

• Full-time

Food & Beverage Supervisor | Northern Grounds SC

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Supervisor:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Help manage the bistro floor and lead by example.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Experience in a supervisor role highly regarded but not essential.

Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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