Guest-Centric F&B Supervisor: Drive Memorable Service

ALH Hotels; Woombye; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Career growth

Employee discounts

Wellbeing support

Brand discounts

Job summary

ALH Hotels is seeking a Food and Beverage Supervisor for Northern Grounds SC in Queensland. You will be the face of the floor, engaging guests and elevating dining experiences across service, drinks, and menus. Your passion for people will drive memorable visits and keep standards sky-high.

You will help manage the bistro floor, lead by example, and support the gaming and wagering team when needed. An RSA certificate and flexible availability are essential; supervision experience is valued but

Qualifications

• RSA certificate is required.
• Hands-on supervisory experience is valued but not essential.
• Strong guest focus and detail orientation.

Responsibilities

• Be the face of the floor, connecting with guests to create memorable visits.
• Help manage the bistro floor and lead by example.
• Suggest menu pairings to enhance guest experience.
• Deliver top-notch customer service and keep standards high.
• Assist gaming and wagering team when needed and legally able.

Skills

People skills

Customer service

Team leadership

Flexible availability

Physical stamina

Gaming knowledge

Education

RSA certificate

Job description

ALH Hotels is seeking a Food and Beverage Supervisor for Northern Grounds SC in Queensland. You will be the face of the floor, engaging guests and elevating dining experiences across service, drinks, and menus. Your passion for people will drive memorable visits and keep standards sky-high.

You will help manage the bistro floor, lead by example, and support the gaming and wagering team when needed. An RSA certificate and flexible availability are essential; supervision experience is valued but