People & Culture ER/IR Advisor - 12-Month Contract

Opal Healthcare

Sydney

Hybrid

AUD 90,000 - 120,000

Full time

14 days+

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Job summary

Opal HealthCare is seeking a proactive People & Culture Advisor to partner with NSW care communities, providing expert guidance on performance, engagement, development and employee relations to shape a positive workplace culture.

This 12-month fixed-term role will coach managers on ER/IR issues, deliver training, ensure policy compliance, investigate complaints, analyse HR data and contribute to organisational change initiatives. NSW-based, hybrid/onsite options available.

Qualifications

Minimum 2 years’ experience in a generalist HR role with proven IR/ER case management.
Strong communication, negotiation, and stakeholder engagement skills.
Knowledge of industrial relations frameworks and healthcare sector.

Responsibilities

Partner with leaders to provide advice on HR matters, including performance, engagement, and employee relations.
Coach and mentor managers on complex ER/IR issues, investigations, and performance management.
Deliver training and resources to build leadership capability and support organisational change initiatives.
Ensure compliance with HR policies, aged care standards, and industrial instruments.
Investigate and resolve complaints promptly to mitigate risk and maintain a safe, respectful workplace.
Analyse HR data (turnover, absenteeism) and provide actionable insights to improve business performance.
Manage industrial claims and ensure compliance with remuneration bandings and enterprise agreements.