People & Culture Coordinator

Great Eagle Group; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Excellent training opportunities

Complimentary meals & laundry

6 complimentary hotel nights per year

Job summary

The Langham Gold Coast is seeking an enthusiastic People & Culture Coordinator to support the HR Department and drive our service & colleague culture across The Property.

You will be responsible for employee engagement, recruitment, training and development, payroll and benefits, and supporting sustainability initiatives, reporting to the Director of People & Culture. You will be a true ambassador of our service culture and Langham Vision, Mission and Values.

Qualifications

• Experience in a similar People & Culture role in a dynamic environment.
• Strong service mindset and focus on employee experience.
• Excellent interpersonal and communication skills.
• Familiarity with Modern Awards (HIGA) and related HR frameworks.

Responsibilities

• Provide full range of employee engagement and community activities.
• Own recruitment processes for the property and coordinate onboarding.
• Handle people & culture administration, payroll and benefits support.
• Support employee relations and sustainability initiatives across the hotel.

Skills

Customer service

Administration

Interpersonal communication

Hospitality industry experience

Australian work rights

Education

HR/Business qualification (advantage)

Job description

About the Company

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Gold Coast & The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground. Comprising of 339 guest rooms, suites and luxury apartments, located on the absolute beachfront. The Langham, Gold Coast brings together modern amenities and rooms, a resort atmosphere, World-class dining venues, and superior conferencing & events facilities positioning it as the premier location to relax and be inspired.

The Langham, Gold Coast has an opportunity for an enthusiastic and service-orientated Human Resources Coordinator, to support the HR Department and drive our service & colleague culture across The Property.

Key Responsibilities

As People & Culture Coordinator you will be responsible for providing a full-range of employee engagement and community activities, employee related administration and ownership of identified recruitment. You will also act as the first point of contact for colleague and candidate enquiries.

You will assist in a variety of People & Culture functions in our dynamic and luxury environment, including recruitment and selection, training and development, payroll and benefits, employee relations activities and support our sustainability initiatives.

Reporting to the Director of People & Culture, this role takes a proactive role in supporting the candidate and employee experience as we work to build our Hotel Team and drive a service-centric culture. In this role, you will be a true ambassador of our service culture and the company Vision, Mission, and Values and be a key driver of our pursuit of excellence.

Qualifications & Skills

To be successful in the role you will have been in the same or similar position in a dynamic environment and are truly passionate about the Industry and the employee experience. Other key attributes we are looking for include:

• Passion for service excellence and providing superior internal customer service
• Personable and professional – able to build rapport quickly and effectively
• Administration experience and ability to learn systems and concepts quickly
• Excellent interpersonal and communication skills
• Awareness of Modern Awards including the HIGA
• Additional Qualifications in Human Resources/Business would be advantageous
• Australian work rights

Live fully with Langham
The Langham Hotels & Resorts offers current and future colleagues:

• Benchmarked and competitive remuneration
• Excellent Training Opportunities and Career Progression
• Complimentary Meals & Laundry
• 6 Complimentary Hotel Nights at LHG Hotel & Resorts each year
• A vast array of benefits and recognition incentives!

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/gold-coast/