People Coordinator

Peoplecorp; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Peoplecorp in Sydney is seeking a proactive People Services Coordinator to manage employee lifecycle administration for a national workforce. You will handle day-to-day queries via the central People & Culture inbox (ServiceNow) and maintain employee data in SuccessFactors, supporting onboarding and background checks.

You will audit records to keep SuccessFactors accurate, prepare correspondence, and contribute to WHS and return-to-work matters when needed.

Qualifications

• Experience in HR administration or employee lifecycle support.
• Familiarity with HRIS systems like SuccessFactors or ServiceNow is highly regarded.
• Ability to handle high volumes of queries and roll up sleeves to solve problems.
• Immediate availability preferred for a six-month assignment.

Responsibilities

• Process and maintain employee data in HRIS; support onboarding and background checks.
• Serve as first point of contact for the central People & Culture inbox (ServiceNow).
• Audit records to ensure SuccessFactors accuracy and assist with general correspondence.
• Support WHS and return-to-work matters as needed.

Skills

HR administration

Employee lifecycle support

Customer service

Tools

SuccessFactors

ServiceNow

Job description

THE ORGANISATION

Our client is one of Australia's leading national professional services firm. For all its size and profile, the firm is known for a down-to-earth, collaborative culture where people pitch in and support each other. Its People & Culture function of more than 40 people looks after the firm's workforce right across the country.

THE ROLE

Reporting to the People & Culture Team Leader, the People Services Coordinator will look after employee lifecycle administration for a national workforce. You'll be the first point of contact for the central People & Culture inbox, which runs on ServiceNow, and you'll work through a high volume of day-to-day queries. You'll process and maintain employee data in SuccessFactors, support onboarding and background checks, prepare correspondence and documentation, and audit records to keep SuccessFactors accurate. You may also get some exposure to WHS and return-to-work matters.

Please note this is a 6 month temporary role and we are ideally seeking a candidate who can start immediately.

THE CANDIDATE

The successful candidate will be a proactive problem-solver who is ready to roll up their sleeves and get stuck in. You'll bring experience in HR administration or employee lifecycle support, ideally in a fast-paced corporate or shared services setting. Experience with SuccessFactors or ServiceNow will be highly regarded. Queries come in from every direction, so you'll use the resources around you to find answers yourself before escalating. Above all, you'll be able to hit the ground running from day one.

At Peoplecorp, we are dedicated to promoting diversity and inclusion in every recruitment process. We believe that a rich variety of perspectives drives innovation and success. We actively seek candidates from all backgrounds and encourage individuals of all races, genders, abilities, and experiences to apply.