People and Culture Officer

Deaf Connect; Parramatta; Hybrid; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Salary packaging

Flexible working arrangements

Gym discounts

Free annual flu vaccinations

Free online learning portal

Financial wellness support

Job summary

Deaf Connect is seeking a People & Culture Administrator to support recruitment, onboarding, contracts and HR queries. The role is based in Australia with a hybrid model and core in-office days, plus flexibility for remote work on other days.

You will maintain employee records, assist with documentation, and collaborate across Deaf and hearing teams. Auslan skills or willingness to learn are valued, as are organisational strengths and attention to detail.

Qualifications

• Experience in HR administration or general HR support.
• Auslan communication experience or willingness to learn is highly regarded.
• Experience documenting processes and driving process improvements.
• Strong organisational and time management skills with ability to prioritise workload.

Responsibilities

• Support end-to-end recruitment including job ads, scheduling interviews, and candidate coordination.
• Prepare contracts, letters and HR documents across the employee lifecycle.
• Maintain accurate employee records in the HR system (ELMO).
• Keep compliance up to date (screenings, licences, certifications).
• Respond to HR queries from employees and managers.
• Generate reports and provide regular updates to stakeholders.
• Support onboarding and offboarding processes.
• Contribute to HR projects and process improvements.

Skills

HR administration

Auslan communication

Process documentation

Time management

Education

HR qualification

Tools

ELMO HR system

Microsoft Teams

SharePoint

Excel

Job description

Make a real impact in a purpose-driven organisation

Join a supportive, inclusive team at Deaf Connect, where people genuinely care about the work they do. If you enjoy variety, love keeping things organised, and want to build your HR career in a values-led NFP, this role is for you.

We’re offering a full-time, flexible opportunity based in any of our offices — Brisbane, Sydney, Melbourne, Adelaide or Perth. Our hybrid model supports balance, with core in-office days (Tuesday, Wednesday, Thursday) and flexibility to work from home on Mondays and Fridays.

About the role:

The People & Culture team are a diverse group that enjoy the role we play in making Deaf Connect a great place to work. As part of this team, you will support the business with recruitment, onboarding and contracts, and general HR queries. You will be the first point of call for general HR queries and will be actively involved in innovation and change projects.

If you pride yourself on your responsiveness, strong attention to detail, efficient time management and drive to deliver the best outcomes, we want to hear from you.

Main responsibilities of the role include:

• Support end-to-end recruitment (job ads, scheduling interviews, candidate coordination)
• Prepare contracts, letters and HR documents across the employee lifecycle
• Maintain accurate employee records in our HR system (Elmo)
• Keep compliance up to date (screenings, licences, certifications)
• Respond to HR queries from employees and managers
• Generate reports and provide regular updates to stakeholders
• Support onboarding and offboarding processes
• Contribute to People & Culture projects and process improvements
• Work collaboratively across a Deaf and hearing work environment

About you:

In your application, let us know if you have these key skills and experience:

• Current or previous experience within a human resources environment in an administrative role
• Demonstrated experience communicating in Auslan (Australian Sign Language) is highly regarded
• Experience in process documentation and process improvement
• Good organisational and time management skills, ability to plan and prioritise your workload
• Well-developed interpersonal and communication skills
• Demonstrated ability to work collaboratively and coordinate information channels within the team and other business areas

You should also let us know if you have these other great skills:

• Experience with ELMO, Microsoft Teams, Sharepoint and Excel
• Understanding of the Deaf Community or not for profit sector
• Relevant qualifications in Human Resources and/or Business Administration
• Current or recent Auslan skills, or the willingness to learn

About Us:

Deaf Connect is the largest, whole‑of‑life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language. We offer an attractive benefits program including:

• Salary packaging, enabling you to make huge savings on tax and maximise your pay
• Flexibility regarding working arrangements
• Discount membership to gyms and facilities throughout Australia
• Free annual flu vaccinations
• Free comprehensive online learning portal
• Free financial wellness support through our default super fund

The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.