Peer Worker - Tokoko Outreach

Lives Lived Well; Australia; Hybrid; AUD 80,000 - 86,000; Part time

Benefits offered by this job

Wellbeing leave

Salary packaging

Wellspring discounts

Employee assistance program

Career development

Job summary

Lives Lived Well is seeking a ConnectWell Peer Worker to deliver digital recovery support drawing on lived experience. The role focuses on engagement, check-ins and practical assistance for individuals in recovery from alcohol and other drugs within a flexible delivery model.

You will work with a multidisciplinary team to promote continuity of care, access to services and recovery goals while maintaining records and contributing to program improvements.

Qualifications

• Lived experience and willingness to use it to support others.
• Commitment to recovery-oriented practice and peer work principles.
• Experience in peer, community services, mental health or AOD settings is valued.
• Strong communication and interpersonal skills.
• Ability to build relationships in a virtual environment.

Responsibilities

• Provide recovery-focused peer support through ConnectWell's digital platform.
• Share lived experience to promote hope, resilience and recovery.
• Support individuals before, during and after residential rehabilitation.
• Conduct wellbeing and recovery check-ins to strengthen engagement and continuity of care.
• Help people access treatment, recovery, health and community services.
• Encourage maintenance of recovery goals and engagement with networks.
• Assist with re-engagement of disengaged individuals.
• Collaborate with clinicians and program staff for coordinated care.
• Contribute to service improvement and client engagement initiatives.
• Maintain accurate records and reporting requirements.

Skills

Lived experience

Recovery-oriented

Peer work principles

Communication skills

Digital communication

Independent worker

Education

Peer Work qualification

Community Services

Mental Health

Alcohol and Other Drugs

Job description

Flexible | Remote, Hybrid or Office-Based | 30.4 hours per week | Fixed-Term to 30 June 2027
SCHADS Level 3 | $80,007 - $85,798 per annum (pro rata) + Superannuation + Salary Packaging Benefits

Support Recovery. Stay Connected. Make a Difference.

At Lives Lived Well, we believe recovery is possible.

We are seeking a passionate and motivated Peer Worker to join our newly funded Tokoko Integrated Recovery Pathways Program.

Drawing on your lived or living experience of recovery, you will provide flexible digital peer support to people engaging with alcohol and other drug treatment and recovery services. Through ConnectWell, you will help individuals stay connected, build confidence and access support when and where they need it most.

About the Role

As the ConnectWell Peer Worker, you will play an important role in supporting people throughout their recovery journey through digital engagement and peer support.

Working as part of the broader Tokoko Integrated Recovery Pathways team, you will provide recovery check-ins, encouragement and practical support to individuals preparing for treatment, participating in treatment or transitioning back into the community following residential rehabilitation.

Using your lived experience appropriately, you will help individuals remain engaged in recovery, strengthen social connection and access the supports they need to achieve their goals.

Key Responsibilities

• Provide recovery-focused peer support through ConnectWell's digital platform.
• Share lived experience appropriately to promote hope, resilience and recovery.
• Support individuals before, during and after residential rehabilitation.
• Conduct wellbeing and recovery check-ins to strengthen engagement and continuity of care.
• Support people to access treatment, recovery, health and community services.
• Encourage individuals to maintain recovery goals and engage with support networks.
• Assist with re-engagement of people who may be disengaging from treatment or recovery supports.
• Work collaboratively with clinicians, peer workers and program staff to support coordinated care.
• Contribute to service improvement and client engagement initiatives.
• Maintain accurate records and reporting requirements.

This role can be undertaken remotely, in a hybrid arrangement or from a Lives Lived Well office location, subject to operational requirements.

What We're Looking For

To succeed in this role, you will bring:

• Lived or living experience of recovery from alcohol and other drug challenges and a willingness to use that experience to support others.
• A strong commitment to recovery-oriented practice and peer work principles.
• Experience supporting people in a peer, community services, mental health or alcohol and other drug setting is highly regarded.
• Strong communication and interpersonal skills.
• Ability to build positive and respectful relationships in a virtual environment.
• Understanding of the barriers people may experience when accessing treatment and recovery supports.
• Confidence using technology and digital communication platforms.
• Ability to work independently while contributing positively within a multidisciplinary team.
• Strong organisational and time-management skills.
• Current Australian Driver Licence.

Formal qualifications are not essential; however, qualifications in Peer Work, Community Services, Mental Health, Alcohol and Other Drugs, or a related field will be highly regarded.

About Lives Lived Well

Lives Lived Well is a leading not-for-profit provider of alcohol and other drug, mental health and wellbeing services. Every day, our teams work alongside people, families and communities to improve wellbeing and support lasting recovery.

Our Values

The most successful people at Lives Lived Well are those who align with our values:

• We are humble, human and full of hope.
• We show up and share.
• We ask "Why not?" and "What's next?"
• We leave a positive wake.

Why Join Lives Lived Well?

When you join Lives Lived Well, you're joining an organisation committed to supporting recovery, wellbeing and positive change.

We offer:

• Five additional days of paid wellbeing leave each year (pro rata).
• Salary packaging benefits to increase your take-home pay.
• Wellspring employee discounts across hundreds of retailers.
• Employee Assistance Program for you and your family.
• Ongoing learning, development and career progression opportunities.
• The opportunity to use your lived experience to support people through innovative digital recovery services.
• A genuinely inclusive workplace committed to diversity, equity and inclusion.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.

At Lives Lived Well, we're not only looking for people with the right skills and experience. We're also looking for people who share our values, are passionate about supporting people, and want to make a positive difference in the communities we serve.