Payroll Project Coordinator

ELMO Software; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Paid parental leave

Birthday leave

YOU day

Work from anywhere

Learning & development

Social clubs

Mental Health/EAP

Benefits boost

Job summary

ELMO Software in Sydney is seeking a Payroll Project Coordinator to coordinate project information, actions, dependencies, risks and communications across partners, customers and internal teams. You’ll help maintain delivery visibility and momentum, support the use of ELMO’s methodologies and tools, and ensure issues are documented, followed up and escalated appropriately.

You’ll coordinate with Services, Product, Support, Sales and Customer Success to clarify ownership, next steps and

Qualifications

• Experience coordinating payroll, workforce management, HR tech, SaaS, or business transformation projects.
• Proven ability to work across multiple organisations, vendors and partners.
• Strong milestone tracking and risk/issue management capabilities.

Responsibilities

• Support projects from initiation through go-live and hypercare.
• Maintain accurate project plans, milestones, dependencies, decisions, actions and risks.
• Prepare concise status updates covering progress, risks, decisions, and support required.
• Coordinate communication between partners, customers and ELMO teams across Services, Product, Support, Sales and Customer Success.
• Clarify ownership, next steps and timeframes, and follow up agreed actions.
• Support partners with implementation methodologies, templates, playbooks, tools and governance requirements.
• Raise or coordinate tickets and track them to outcome, update or escalation.
• Capture recurring risks, lessons learned and partner feedback to improve scalable delivery.

Skills

Payroll coordination

Workforce management

Stakeholder management

Risk & issue management

Job description

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is unleash the impact of HR. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

Life & Culture...

At ELMO, you’ll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you’ll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions. Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

About the role...

As Payroll Project Coordinator, you’ll coordinate project information, actions, dependencies, risks and communications across partners, customers and internal teams. You’ll help maintain delivery visibility and momentum, support the use of ELMO’s methodologies and tools, and ensure issues are documented, followed up and escalated appropriately.

What you’ll do

• Support projects from initiation and planning through configuration, testing, go-live and hypercare.
• Maintain accurate project plans, scope, milestones, dependencies, decisions, actions, risks and issues.
• Prepare concise status updates covering progress, risks, decisions and support required.
• Coordinate communication between partners, customers and ELMO teams across Services, Product, Support, Sales and Customer Success.
• Clarify ownership, next steps and timeframes, and follow up agreed actions.
• Support partners with implementation methodologies, templates, playbooks, tools and governance requirements.
• Raise or coordinate tickets and track them through to an outcome, update or escalation.
• Capture recurring risks, lessons learned and partner feedback to improve scalable delivery.

What you’ll bring

• Experience coordinating Payroll, workforce management, HR technology, SaaS or business transformation projects.
• Experience working across multiple organisations, vendors, partners or third-party providers.
• Working knowledge of milestone tracking, risk and issue management, dependencies, status reporting and escalation.
• Strong relationship management, written and verbal communication skills.
• Ability to identify delivery risks early, coordinate action across teams and escalation appropriately.
• Strong organisation, attention to detail and ability to manage multiple priorities.
• Experience using project management tools and maintaining accurate project documentation.
• A customer- and partner-focused approach with strong ownership and follow-through.

Some of our benefits include:

• Paid Parental leave
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Boost employee benefits

Our values:

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers – Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.