Payroll Project Coordinator

ELMO; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Paid parental leave

Birthday leave / YOU day

Learning & Development initiatives

Mental Health / EAP programs

Job summary

ELMO Software Pty Ltd in Australia is seeking a Payroll Project Coordinator to coordinate project information, actions, dependencies, risks and communications across partners, customers and internal teams.

You will maintain delivery visibility, support ELMO's methodologies and tools, and ensure issues are documented and escalated appropriately while coordinating with Services, Product, Support and Customer Success.

Qualifications

• Experience coordinating Payroll, workforce management, HR technology, SaaS or business transformation projects.
• Experience working across multiple organisations, vendors, partners or third-party providers.
• Working knowledge of milestone tracking, risk and issue management, dependencies, status reporting and escalation.
• Strong relationship management, written and verbal communication skills.
• Ability to identify delivery risks early, coordinate action across teams and escalated appropriately.
• Strong organisation, attention to detail and ability to manage multiple priorities.
• Experience using project management tools and maintaining accurate project documentation.
• A customer- and partner-focused approach with strong ownership and follow-through.

Responsibilities

• Coordinate project information, actions, dependencies, risks and communications across partners, customers and internal teams.
• Maintain delivery visibility and momentum; support use of ELMO’s methodologies and tools; ensure issues are documented, followed up and escalated.
• Raise or coordinate tickets and track them to outcome, update or escalation.
• Capture recurring risks and lessons learned to improve scalable delivery.

Skills

Payroll coordination

HR technology

SaaS projects

Vendor management

Risk & issue tracking

Relationship management

Documentation

Project coordination

Tools

MS Project

Job description

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible- We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers– Everything we do is designed to positively impact our customers.
• Help Others Thrive- Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic- We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

About the role...

As Payroll Project Coordinator, you’ll coordinate project information, actions, dependencies, risks and communications across partners, customers and internal teams. You’ll help maintain delivery visibility and momentum, support the use of ELMO’s methodologies and tools, and ensure issues are documented, followed up and escalated appropriately.

What you’ll do

• Support projects from initiation and planning through configuration, testing, go-live and hypercare.
• Maintain accurate project plans, scope, milestones, dependencies, decisions, actions, risks and issues.
• Prepare concise status updates covering progress, risks, decisions and support required.
• Coordinate communication between partners, customers and ELMO teams across Services, Product, Support, Sales and Customer Success.
• Clarify ownership, next steps and timeframes, and follow up agreed actions.
• Support partners with implementation methodologies, templates, playbooks, tools and governance requirements.
• Raise or coordinate tickets and track them through to an outcome, update or escalation.
• Capture recurring risks, lessons learned and partner feedback to improve scalable delivery.

Desired Skills and Experience

What you’ll bring

• Experience coordinating Payroll, workforce management, HR technology, SaaS or business transformation projects.
• Experience working across multiple organisations, vendors, partners or third-party providers.
• Working knowledge of milestone tracking, risk and issue management, dependencies, status reporting and escalation.
• Strong relationship management, written and verbal communication skills.
• Ability to identify delivery risks early, coordinate action across teams and escalated appropriately.
• Strong organisation, attention to detail and ability to manage multiple priorities.
• Experience using project management tools and maintaining accurate project documentation.
• A customer- and partner-focused approach with strong ownership and follow-through.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan .

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.