Payroll Consulting Principal Lead

ELMO Software; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work

Parental leave

Birthday leave

Learning and development

Social clubs

Wellbeing initiatives

Mental health program

Flare benefits

Job summary

ELMO Software Pty Ltd is seeking a Payroll Consulting Principal Lead to drive complex ELMO Payroll implementations and integrations, while supporting capability and performance across the Payroll team.

You will blend hands-on consulting with people leadership, mentor Implementation Consultants and guide customer and technical queries, leading initiatives to improve automation and AI across Services.

Qualifications

• Strong knowledge of payroll operations, implementation and payroll technology.
• 5+ years’ experience implementing payroll or related technology solutions for customers.
• Experience with complex implementations, integrations, migrations or parallel pay activities.
• Strong consulting, communication, problem-solving and customer relationship skills.
• Experience coaching, mentoring or supporting the development of team members.

Responsibilities

• Design and configure ELMO Payroll solutions to meet customer needs and implementation standards.
• Lead complex implementations, integrations, migrations, parallel pay activities and go‑live readiness.
• Act as an escalation point for payroll configuration, calculations, integrations, data and customer issues.
• Coach direct reports and mentor consultants across payroll processes, integrations, backend functions and new features.
• Lead strategic Services projects and contribute to process, automation and AI improvements.
• Build trusted relationships with strategic customers and support strong adoption of ELMO Payroll.
• Work with Product and Development on testing, product feedback and enhancements.

Skills

Payroll operations

Implementation lead

Payroll technology

Consulting skills

Customer relationships

Education

Tertiary qualification in HR/Business/IT

Job description

Who We Are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Job Type: Permanent - Full Time

Location: Sydney

Job Category: HR & Recruitment, IT, Other

Who We Are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

Benefits

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Hybrid work set up


• Paid Parental leave - 12 weeks primary, 6 weeks secondary


• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)


• Inhouse Learning and Development initiatives


• ELMO Social and Diversity clubs


• Wellbeing initiatives


• Mental Health/EAP programs


• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our Values

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.


• Obsess over Customers – Everything we do is designed to positively impact our customers.


• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.


• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

As Payroll Consulting Principal Lead, you will deliver complex ELMO Payroll implementations, integrations and payroll solutions while supporting the capability and performance of the wider Payroll team. You’ll combine hands‑on consulting with people leadership and strategic delivery. You’ll support direct reports, mentor Implementation Consultants, guide complex customer and technical queries, and lead initiatives that improve automation, digitalisation and AI across Services.

What You’ll Do

• Design and configure ELMO Payroll solutions to meet customer needs and implementation standards.


• Lead complex implementations, integrations, migrations, parallel pay activities and go‑live readiness.


• Act as an escalation point for payroll configuration, calculations, integrations, data and customer issues.


• Coach direct reports and mentor consultants across payroll processes, integrations, backend functions and new features.


• Lead strategic Services projects and contribute to process, automation and AI improvements.


• Build trusted relationships with strategic customers and support strong adoption of ELMO Payroll.


• Work with Product and Development on testing, product feedback and enhancements.


• Maintain high-quality implementation records, documentation and reusable knowledge resources.

Desired Skills And Experience

• Strong knowledge of payroll operations, implementation and payroll technology.


• 5+ years’ experience implementing payroll or related technology solutions for customers.


• Experience with complex implementations, integrations, migrations or parallel pay activities.


• Strong consulting, communication, problem-solving and customer relationship skills.


• Experience coaching, mentoring or supporting the development of team members.


• A solutions-oriented approach, strong systems mindset and ability to work autonomously.


• A relevant tertiary qualification in HR, Business, Business Systems, Accounting or IT is desirable.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.