Payments & Administrative Specialist — Hybrid

Arthur J. Gallagher & Co. (AJG); Adelaide; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

4 weeks annual leave

Novated Leasing

Volunteer days

Health insurance discounts

Employee stock purchase

Parental leave

Job summary

Gallagher Bassett in Adelaide, Australia, is seeking a Payments Officer to provide payments and administrative support to the South Australian Workers Compensation Operations on behalf of Return to Work SA. You will deliver professional, customer-focused payment services, support the claims teams with general admin, and ensure accurate processing and data integrity across internal systems.

This role offers flexible, hybrid work arrangements and a range of benefits, with opportunities to grow

Qualifications

• Recent work experience within a customer service-based role.
• Strong administration experience.
• Excellent communication and interpersonal skills, plus a team player attitude.
• Exceptional time management and organisation skills.
• Experience working in a dynamic, fast-paced environment.

Responsibilities

• Provide a professional and customer-focused payments service for internal and external stakeholders.
• Support the claims teams with general administrative tasks.
• Liaise with stakeholders for accurate keying and processing of payments.
• Ensure payments are processed promptly and in line with procedures and KPIs.
• Maintain filing and data integrity within internal systems.

Skills

Customer service

Administration

Communication

Time management

Teamwork

Job description

Gallagher Bassett in Adelaide, Australia, is seeking a Payments Officer to provide payments and administrative support to the South Australian Workers Compensation Operations on behalf of Return to Work SA. You will deliver professional, customer-focused payment services, support the claims teams with general admin, and ensure accurate processing and data integrity across internal systems.

This role offers flexible, hybrid work arrangements and a range of benefits, with opportunities to grow