Patient Services Assistant

Goulburn Valley Health; City of Greater Shepparton; Sur place; AUD 41 000 - 45 000; Temps partiel

Avantages offerts par ce poste

Salary packaging

Staff parking

Discounted memberships

Flexible hours

Paid parental leave

Professional development

Employee Assistance Program

Social club

Résumé du poste

GV Health in Victoria is seeking a Patient Service Assistant (PSA) for a fixed-term part-time position until June 2027. The PSA will support patients, maintain cleanliness to infection control standards and transport patients promptly across departments.

Requirements include a Certificate III in Health Services Assistance, strong teamwork, and excellent communication skills. Flexibility for mornings, afternoons, evenings, and night shifts, including weekends and public holidays, is needed.

Qualifications

• Hold a Certificate III in Health Services Assistant and relevant work experience.
• Excellent communication and interpersonal skills.
• Able to work effectively as part of a team with a focus on customer service.

Responsabilités

• Provide high standard patient support services across GV Health.
• Maintain cleanliness in accordance with Infection Control and Department of Health standards and transport patients as required.

Connaissances

Teamwork

Communication

Customer service

Formation

Certificate III in Health Services Assistant

Description du poste

Select how often (in days) to receive an alert:

Employment type: Fixed Term Part Time until June 2027

Classification: Patient Service Assistant Grade 1 or Grade 2 (PS21 or PS25)

Location:Graham Street

For a confidential conversation please contact: Michael Fitzsimmons on [e-mail]

Salary: $30.00 - $32.92 per hour

About the role

The Patient Service Assistant (PSA) is responsible for providing a high standard of patient support services to all areas of GV Health. The PSA will perform their role in maintaining a high standard of cleanliness in accordance with Infection Control and Department of Health standards as well as provide timely and responsive transportation of patients.

We are looking for:

• Hold a Certificate III in Health Services Assistant and relevant work experience
• Able to work effectively as part of a team, with a focus on customer service
• Good communication and interpersonal skills
• Flexibility to work a combination of shifts covering Morning, Afternoon, Evening and nights. These shifts may involve rotating rosters including weekends and public holidays

About GV Health:

Goulburn Valley Health is the main health service in our region. Services include; a 24-hour Emergency Department, Surgery, Medical, Women's and Children's, Rehabilitation and Palliative Care, Mental Health, Outpatients, community-based health programs and services at Tatura, Rushworth and Euroa.

With more than 3,000 staff, we pride ourselves on delivering person-centred care. We aim to enhance the patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and supporting workforce flexibility.

Centrally located in Regional Victoria, Greater Shepparton is the ideal place to call home.

A well-rounded lifestyle that is hard to beat, with a vibrant and progressive community that offers the best of both provincial and metropolitan lifestyle in one of Victoria’s most liveable regional cities. Home | Greater Shepparton: Great Things Happen Here

• Generous salary packaging , subsidisedstaff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential Employee Assistance Program for you and your loved ones
• Social club membership offering a range of events, functions and local community discounts
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

Safe, respectful and inclusive workplace:

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds.

GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people. We are also committed to the safety, protection and wellbeing of all children.

Pre-employment requirements:

Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.

Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.

Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.