Patient-Focused Medical Receptionist

Qualitas Health; Sydney; Presencial; AUD 48.000 - 62.000; Jornada completa

Descripción de la vacante

Albemarle Medical Practice is seeking a highly organized Medical Receptionist to greet patients, schedule appointments, and manage calls with a focus on accuracy and confidentiality. You will update patient records, verify insurance, and handle payments in a fast-paced clinic setting.

The role requires strong communication, multitasking, and computer skills, with familiarity in medical terminology preferred. This is a full-time, on-site position at our Albemarle facility.

Formación

• Excellent communication and customer service abilities in a medical setting.
• Basic familiarity with medical terminology is preferred.
• Proficient with computer systems and electronic health records.

Responsabilidades

• Greet patients warmly and ensure a welcoming experience.
• Schedule and manage appointments using the practice system.
• Answer calls promptly and direct inquiries to the right staff.
• Update patient records accurately in the electronic database.
• Verify insurance details for new patients and update existing records.
• Collect co-pays and outstanding balances as needed.
• Maintain reception area cleanliness and organization.
• Coordinate with medical staff on schedule changes and urgent needs.
• Handle mail and document sorting as required.

Conocimientos

Communication skills

Organizational skills

Multi-tasking

Medical terminology

Confidentiality

Educación

High school diploma

Healthcare admin training

Herramientas

EHR systems

Descripción del empleo

Albemarle Medical Practice is seeking a highly organized Medical Receptionist to greet patients, schedule appointments, and manage calls with a focus on accuracy and confidentiality. You will update patient records, verify insurance, and handle payments in a fast-paced clinic setting.

The role requires strong communication, multitasking, and computer skills, with familiarity in medical terminology preferred. This is a full-time, on-site position at our Albemarle facility.