Patient Concierge - Part-Time Front Desk & Scheduling

Medical One; City of Melbourne; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Permanent part-time hours

Induction and training provided

Job summary

Medical One is seeking a friendly Medical Receptionist for a permanent part-time role in Melbourne. You will be the first point of contact, schedule appointments, process billing, and assist doctors as needed. Great customer service and a proactive, positive attitude are essential.

Join a thriving team in a modern practice with easy access to public transport, cafes, and restaurants. Full induction and ongoing training will be provided to help you succeed.

Qualifications

• Medical Receptionist experience is desirable.
• Customer service experience is essential.
• Ability to multitask in a fast-paced environment.
• Must have a positive attitude and empathetic nature.
• Proactive approach to learn and take on a new challenge.

Responsibilities

• Schedule appointments, welcome patients, and process billing.
• Assist doctors in the treatment room as required.
• Provide excellent customer service in a fast-paced practice.
• Maintain high standards of service and follow clinic processes.
• Work with Zedmed software for bookings and records.

Skills

Customer service

Multitasking

Positive attitude

Empathy

Proactive learning

Medical Receptionist experience

Tools

Zedmed

Job description

Medical One is seeking a friendly Medical Receptionist for a permanent part-time role in Melbourne. You will be the first point of contact, schedule appointments, process billing, and assist doctors as needed. Great customer service and a proactive, positive attitude are essential.

Join a thriving team in a modern practice with easy access to public transport, cafes, and restaurants. Full induction and ongoing training will be provided to help you succeed.