Medical Receptionist - Elwood

Medical One; City of Melbourne; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Permanent part-time hours

Induction and training provided

Job summary

Medical One is seeking a friendly Medical Receptionist for a permanent part-time role in Melbourne. You will be the first point of contact, schedule appointments, process billing, and assist doctors as needed. Great customer service and a proactive, positive attitude are essential.

Join a thriving team in a modern practice with easy access to public transport, cafes, and restaurants. Full induction and ongoing training will be provided to help you succeed.

Qualifications

• Medical Receptionist experience is desirable.
• Customer service experience is essential.
• Ability to multitask in a fast-paced environment.
• Must have a positive attitude and empathetic nature.
• Proactive approach to learn and take on a new challenge.

Responsibilities

• Schedule appointments, welcome patients, and process billing.
• Assist doctors in the treatment room as required.
• Provide excellent customer service in a fast-paced practice.
• Maintain high standards of service and follow clinic processes.
• Work with Zedmed software for bookings and records.

Skills

Customer service

Multitasking

Positive attitude

Empathy

Proactive learning

Medical Receptionist experience

Tools

Zedmed

Job description

Our Medical Receptionists are the first point of contact for customers and the face of Medical One. Medical Receptionists are responsible for overseeing the smooth running of the reception area, and performing all duties relating to scheduling, welcoming, processing and billing of patients and assisting doctors in the treatment room as required.

Come and join our thriving and growing practice.

Enjoy the permanent part-time hours, whilst being able to have a great work life balance! We are looking for people who have exceptional Customer Service skills and are interested in providing community care in a busy and stimulating environment.

Thriving team and friendly environment!

Great location - close to public transport, cafes & restaurants

Full induction and training provided

Stable set shifts, permanent part time positions available with an immediate start

About us

Medical One delivers quality healthcare to communities across Melbourne, Adelaide and Sydney. In operation since 1990, we hold a unique focus on creating positive experiences for our patients, professional staff, allied health providers and doctors.

About you

Medical Receptionist experience is desirable.

Customer service experience is essential.

Ability to multitask in a fast-paced environment.

Must have a positive attitude and empathetic nature.

Proactive approach to learn and take on a new challenge.

Role 1

The Hours

Monday: 7.45am - 2.00pm

Tuesday: 7.45am - 2.00pm

Thursday: 2.00pm - 8.15pm

Public Holidays - generally 1 or 2 per year

This role is suited to outgoing individuals who enjoy working with people, have clear and concise communication skills and amazing customer service.

In this role, you will learn to lead from the front, put people first, enjoy a team environment, be trained and supported, and rewarded for your hard work.

You will ensure that the delivery and standard of customer service and Medical One processes, and procedures are maintained at a high level.

You are aligned with our values of Care, Commitment and Communication.

Our Medical Centre is a modern General Practice with state-of-the art facilities and Zedmed software is in use (software training will be provided).

Leadership team that provides continuous ongoing support & training

Work with a progressive company that puts people first

Positive and collaborative work culture

You must have full working rights in Australia. If successful, a paid Working with Children's Check will also be required.

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