Patient-Centric Medical Receptionist | Front Desk

Doctors&Co; Salamander Bay; On-site; AUD 48,000 - 64,000; Full time

Job summary

Doctors and Co. is seeking a friendly Medical Receptionist to join the Salamander Bay clinic. You will work at the front desk, greet patients, schedule appointments, manage records, and handle payments while ensuring a welcoming environment for all visitors.

Applicants should have at least 1 year of Medical Receptionist experience, proficiency with medical software, and strong organizational and communication skills to support efficient clinic operations.

Qualifications

• Team player with ability to work in a clinic environment.
• Experience using medical software (BEST PRACTICE/MEDICAL DIRECTOR).
• Strong organizational and problem-solving skills.
• Ability to multitask in a fast-paced healthcare reception.
• Excellent verbal and written communication with patients and staff.
• Commitment to delivering quality patient service.
• Minimum 1 year experience as Medical Receptionist.

Responsibilities

• Open and close clinic as per procedure.
• Greet patients and callers professionally.
• Make and manage patient appointments.
• Maintain confidential medical records and efficient filing.
• Process patient payments (cash, EFTPOS, direct bill).
• Invoice Medicare and private funds.
• Understand MBS schedule and billing procedures.

Skills

Teamwork

Medical software

Organizational skills

Multitasking

Communication

Patient service

1 year experience

Tools

BEST PRACTICE

Medical Director

Job description

Doctors and Co. is seeking a friendly Medical Receptionist to join the Salamander Bay clinic. You will work at the front desk, greet patients, schedule appointments, manage records, and handle payments while ensuring a welcoming environment for all visitors.

Applicants should have at least 1 year of Medical Receptionist experience, proficiency with medical software, and strong organizational and communication skills to support efficient clinic operations.