Patient Care Coordinator - Back At Work Physical Therapy

Upstream Rehabilitation Inc.; Toowoomba Regional; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Ongoing support

Professional development

Job summary

Upstream Rehabilitation Inc. is seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences. Key responsibilities include responding to inquiries, gathering dates and details, researching options, coordinating appointments, reviewing calendars, confirming dates, sending reminders, assisting with rescheduling,

Qualifications

• Strong scheduling skills and ability to manage multiple calendar details accurately.
• Excellent organizational abilities and careful attention to detail.
• Clear customer communication and responsive service.
• Good time-management and accurate data entry with basic IT skills.
• Able to learn calendar and reservation systems and adapt quickly.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Scheduling skills

Organization

Attention to detail

Customer communication

Time management

Data entry

Computer basics

Calendar systems

Reliability

Scheduling experience

Tools

Calendar software

Job description

We are seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

Key Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Qualifications

• Strong scheduling skills
• Excellent organizational abilities
• Careful attention to detail
• Clear customer communication
• Good time-management skills
• Accurate data entry
• Basic computer proficiency
• Ability to learn calendar and reservation systems
• Reliable and professional
• Scheduling experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate schedules and reservations remotely
• Flexible Scheduling: Manage your availability around existing responsibilities
• Training Available: Learn scheduling systems and procedures
• Ongoing Support: Access continued guidance and resources
• Professional Development: Strengthen calendar-management and coordination skills
• Organized Service: Help customers keep important details on track

How to Apply

If you are detail-oriented and enjoy coordinating schedules, we encourage you to apply for the Scheduling and Reservations Coordinatoropportunity.