Patient Care Coordinator - Back At Work Physical Therapy

Upstream Rehabilitation Inc.; Hobart; Remote; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Ongoing support

Professional development

Organized service

Job summary

Upstream Rehabilitation Inc. is seeking a detail-oriented Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information remotely.

You will respond to inquiries, gather dates and preferences, research options, coordinate appointments, and maintain accurate calendars. The ideal candidate is organized, reliable, and capable of clear communication, with the ability to learn calendar systems and handle rescheduling professionally.

Qualifications

• Strong scheduling and calendar coordination required.
• Excellent organizational abilities and attention to detail.
• Clear communication with customers.
• Ability to learn calendar and reservation systems.
• Reliable, professional and proactive in managing requests.
• Basic computer skills and data entry.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Scheduling skills

Organizational skills

Attention to detail

Customer communication

Time management

Data entry

Computer proficiency

Calendar systems

Reliability

Scheduling experience

Job description

Scheduling and Reservations Coordinator – Remote

We are seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

Key Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Qualifications

• Strong scheduling skills
• Excellent organizational abilities
• Careful attention to detail
• Clear customer communication
• Good time-management skills
• Accurate data entry
• Basic computer proficiency
• Ability to learn calendar and reservation systems
• Reliable and professional
• Scheduling experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate schedules and reservations remotely
• Flexible Scheduling: Manage your availability around existing responsibilities
• Training Available: Learn scheduling systems and procedures
• Ongoing Support: Access continued guidance and resources
• Professional Development: Strengthen calendar-management and coordination skills
• Organized Service: Help customers keep important details on track