Patient Intake & Referrals Specialist (Part-Time)

Kyabram District Health Service; Kyabram; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Free onsite car parking

Professional development opportunities

Salary packaging

Employee assistance program

5 weeks annual leave

Job summary

Kyabram District Health Service is seeking a Central Intake Officer to coordinate referral intake for outpatient services across KDHS clinics. You will manage referrals via fax/email and handle the Community Health Reception Kyabram inbox, delivering a friendly, patient-centered first contact.

This part-time role is based on site in Kyabram, requiring teamwork, strong communication, and proficient use of MS Office and multiple software programs.

Qualifications

• Demonstrated ability to work in a team environment with a commitment to customer service.
• Demonstrated analytical and problem-solving ability.
• Demonstrated ability to work under pressure while managing time effectively to complete tasks accurately and in a timely manner.
• Demonstrated ability to operate with minimal supervision and show high levels of initiative whilst understanding limitations to Scope of Practice.
• Excellent skills in the use of Microsoft Office products and the ability to work with multiple software programs.
• Demonstrated ability to maintain strict information Privacy (Confidentiality)
• High level communication and interpersonal skills that support and enhance positive relationships
• Ability to communicate, support and facilitate ease of access to services for all clients regardless of age, culture or ability.

Responsibilities

• Facilitate seamless referral intake for outpatient services.
• Manage referrals via fax/email and the Community Health Reception Kyabram inbox.

Skills

Teamwork

Customer service

Analytical skills

Time management

Initiative

MS Office

Privacy (Confidentiality)

Communication

Interpersonal skills

Cultural awareness

Tools

IPM

RCP

Job description

Kyabram District Health Service is seeking a Central Intake Officer to coordinate referral intake for outpatient services across KDHS clinics. You will manage referrals via fax/email and handle the Community Health Reception Kyabram inbox, delivering a friendly, patient-centered first contact.

This part-time role is based on site in Kyabram, requiring teamwork, strong communication, and proficient use of MS Office and multiple software programs.