Patient Access & Care Coordinator — 4‑Day Week, Hybrid

HR Partners; Sydney; Hybrid; AUD 60,000 - 90,000; Part time

Benefits offered by this job

4-day work week

Hybrid work after training

Job summary

Randstad is seeking a Patient Support Coordinator to ensure seamless Access and Support programs across Australia. You will be the main contact for patients and internal teams, providing clinical education, device support, and program administration.

The role requires a Nursing qualification (RN or Enrolled), strong communication skills, and adherence to health policies and regulatory standards. A 4-day work week and hybrid work arrangements are available after training.

Qualifications

• Tertiary qualification in Nursing (Registered or Enrolled).
• Strong verbal and written communication skills.
• High level of ethical judgment and familiarity with health policies, compliance standards, and regulatory requirements.

Responsibilities

• Coordinate and administer Patient Access (PAP) and Support Programs (PSP) across multiple areas.
• Assist physicians, pharmacists, and healthcare professionals with account onboarding, patient enrollment, and program management.
• Manage CRM database entries and oversee inbound and outbound patient communications.
• Provide clinical support, device education, and troubleshooting to enhance care delivery.
• Monitor quality, record accurate adverse events, and ensure full compliance with industry requirements

Skills

Communication skills

Clinical education

Education

Nursing degree (RN or Enrolled)

Tools

CRM system

Job description

Randstad is seeking a Patient Support Coordinator to ensure seamless Access and Support programs across Australia. You will be the main contact for patients and internal teams, providing clinical education, device support, and program administration.

The role requires a Nursing qualification (RN or Enrolled), strong communication skills, and adherence to health policies and regulatory standards. A 4-day work week and hybrid work arrangements are available after training.