Pathology Call Centre Customer Service Agent

SA Health; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging options

Professional development reimbursement

Annual leave with leave loading

Fitness Passport

Employee Assistance Program

Diversity and inclusion

Job summary

SA Health, Central Adelaide Local Health Network SA Pathology, is recruiting for a Call Centre Customer Service Officer in a recruitment pool for permanent full-time opportunities. The role involves handling a high volume of calls, recording information accurately, and protecting patient confidentiality in a seven-day roster.

Based at Frome Road, Adelaide, the ASO2 level offers a salary of $66,442 to $69,504 per annum plus superannuation and salary packaging.

Qualifications

• Customer service experience in a busy setting.
• Familiarity with Microsoft applications.
• No formal qualifications required.

Responsibilities

• Provide courteous service and handle a high volume of calls.
• Use computer systems and record information accurately.
• Prioritise workloads and solve customer problems calmly.
• Protect patient confidentiality and work well with colleagues.

Skills

Customer service experience

Keyboard skills

Microsoft applications

Job description

SA Health, Central Adelaide Local Health Network SA Pathology, is recruiting for a Call Centre Customer Service Officer in a recruitment pool for permanent full-time opportunities. The role involves handling a high volume of calls, recording information accurately, and protecting patient confidentiality in a seven-day roster.

Based at Frome Road, Adelaide, the ASO2 level offers a salary of $66,442 to $69,504 per annum plus superannuation and salary packaging.