Parts Manager: Lead Two Regional Branches

Hutcheon and Pearce; Parkes; Presencial; AUD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Hutcheon & Pearce, a leading John Deere dealership, is seeking an experienced Parts Manager to lead the Forbes and Condobolin branches. The role focuses on leadership, customer engagement, and efficient parts operations across two regional sites.

You will drive parts sales growth, manage inventory, and collaborate with service and sales teams to ensure exceptional customer experiences while maintaining safety and compliance standards.

Formación

• Experience leading a Parts team within a dealership or aftermarket environment
• Strong knowledge of parts operations, inventory management, and customer service principles
• Proven ability to lead, motivate and develop a team
• Commercial awareness with the ability to analyse performance and drive results
• Excellent communication and relationship-building skills
• Strong organisational skills and attention to detail
• Experience with dealership management systems and Microsoft Office
• Knowledge of John Deere products or agricultural machinery preferred

Responsabilidades

• Lead and mentor a team of Parts Interpreters and Parts personnel
• Drive a customer-first culture by building relationships and delivering service outcomes
• Manage parts department operations across Forbes and Condobolin to ensure day-to-day efficiency
• Support parts sales growth through proactive customer engagement and inventory management
• Monitor stock levels and inventory control processes
• Oversee warranty and return processes to maximise recovery opportunities
• Monitor KPIs: parts sales, inventory performance and customer satisfaction
• Foster safety, accountability and continuous improvement
• Collaborate with Service, Sales and branch leadership to support the dealership

Conocimientos

Leadership

Parts operations

Inventory management

Customer service

Microsoft Office

Dealership management systems

John Deere knowledge

Communication

Herramientas

MS Office

Dealership management systems

Descripción del empleo

Are you an experienced Parts Manager, Senior Parts Interpreter, Parts Supervisor or dealership professional ready to take the next step with one of Australia's leading John Deere dealerships?

Hutcheon & Pearce is looking for a Parts Manager to lead our Forbes and Condobolin branches. This is an exciting opportunity to lead a dedicated team, build strong customer relationships and play a key role in the ongoing success of two thriving regional branches.

This role offers the perfect balance of leadership, customer engagement, inventory management and commercial operations. You'll work closely with customers, parts personnel, service teams and branch leadership while helping drive sales growth, operational efficiency and an exceptional customer experience.

About the Role:

Reporting to the Branch Manager, you will lead and support the Parts team to ensure our customers receive the highest standard of service and support. Your responsibilities will include:

• Leading, mentoring and developing a team of Parts Interpreters and Parts personnel
• Driving a customer-first culture by building strong relationships and delivering outstanding service outcomes
• Managing parts department operations across Forbes and Condobolin to ensure efficient and effective day-to-day performance
• Supporting parts sales growth through proactive customer engagement, merchandising and inventory management
• Monitoring and maintaining accurate stock levels, inventory control processes and stock ordering programs
• Managing warranty and return processes to maximise recovery opportunities and maintain compliance
• Monitoring key performance measures including parts sales, inventory performance, customer satisfaction and team engagement
• Driving a culture of safety, accountability and continuous improvement
• Working collaboratively with Service, Sales and branch leadership teams to support the success of the entire dealership

What We’re Looking For:

We're looking for someone who combines strong operational knowledge with genuine people leadership. You will ideally have:

• Previous leadership experience within a Parts Department, dealership or relevant aftermarket environment
• Strong understanding of parts operations, inventory management and customer service principles
• Proven ability to lead, motivate and develop a team
• Commercial awareness with the ability to analyse performance and drive results
• Excellent communication and relationship-building skills
• Strong organisational skills and attention to detail
• Experience with Microsoft Office applications and dealership management systems
• Knowledge of John Deere products, agricultural machinery or related industries will be highly regarded

Agricultural machinery or dealership experience will be highly regarded, however we are also open to strong leaders from automotive, heavy diesel, mining, earthmoving or other related industries.

About Us:

Hutcheon & Pearce is the largest Australian family-owned John Deere dealership, proudly serving customers across NSW for more than 70 years. With 20 locations and a commitment to exceptional customer service, we support customers across the Agriculture, Construction, Forestry and Lifestyle sectors with industry-leading equipment and after-sales support.

Based across Forbes and Condobolin, this is a fantastic opportunity for an experienced parts professional looking for a leadership role with a respected agricultural machinery business. If you're ready to lead a team, drive customer satisfaction and become an integral part of the Hutcheon & Pearce team, we'd love to hear from you.

Apply now or contact ***********@hutcheonandpearce.com.au or contact Bridget on 0461 394 ***

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.

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