Parts Interpreter | Torque Honda & BYD North Lakes

Eagers Automotive; North Lakes; Sur place; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health discounts

Employee Assistance Program

Salary packaging (novated leasing)

Car purchase discounts

Résumé du poste

Torque Honda and BYD North Lakes are seeking a customer-focused Parts Interpreter to support both dealerships across two brands. You will provide expert parts assistance to retail and trade customers and internal workshop teams.

You'll interpret parts requirements, process orders, quotations and invoices, manage stock, and help technicians with timely parts supply while building strong relationships with customers and suppliers.

Qualifications

• Previous Parts Interpreter experience within a dealership or automotive parts environment.
• Strong knowledge of automotive components and parts cataloguing systems.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• The ability to work effectively in a fast-paced environment.
• Intermediate computer skills and experience with dealership management systems.
• A current driver's licence.

Responsabilités

• Interpreting and identifying automotive parts requirements accurately.
• Assisting customers via phone, email and face-to-face enquiries.
• Processing parts orders, quotations and invoices.
• Managing stock control and inventory processes.
• Supporting technicians with timely parts supply.
• Building strong relationships with customers, suppliers and internal stakeholders.
• Ensuring high levels of customer service and operational efficiency.
• Contributing to departmental performance and sales targets.

Connaissances

Parts interpreter experience

Automotive components knowledge

Customer service skills

Organisational skills

Dealership management systems

Driver's licence

Fast-paced environment

Parts cataloguing software

Outils

Parts cataloguing software

Description du poste

Torque Honda and BYD North Lakes are looking for a customer-focused Parts Interpreter to support our growing parts operations across both dealerships.

This is a fantastic opportunity to work with two innovative automotive brands. Torque Honda has built a strong reputation for exceptional customer service and quality, while BYD is leading the way in the electric vehicle revolution, bringing exciting technology and growth opportunities to the Australian market.

Joining our team means becoming part of a collaborative and supportive environment where customer satisfaction and teamwork are at the centre of everything we do.

About the Role

As a Parts Interpreter, you will provide expert parts support across both dealerships, assisting retail and trade customers as well as internal workshop teams.

Key responsibilities include:

• Interpreting and identifying automotive parts requirements accurately

• Assisting customers via phone, email and face-to-face enquiries

• Processing parts orders, quotations and invoices

• Managing stock control and inventory processes

• Supporting technicians with timely parts supply

• Building strong relationships with customers, suppliers and internal stakeholders

• Ensuring high levels of customer service and operational efficiency

• Contributing to departmental performance and sales targets

This role offers variety, exposure to both traditional and emerging vehicle technologies, and the opportunity to expand your automotive knowledge across multiple brands.

About You

To be successful in this position, you will have:

• Previous Parts Interpreter experience within a dealership or automotive parts environment

• Strong knowledge of automotive components and parts cataloguing systems

• Excellent communication and customer service skills

• Strong organisational skills and attention to detail

• The ability to work effectively in a fast-paced environment

• Intermediate computer skills and experience with dealership management systems

• A current driver's licence

Experience with Honda, BYD or other OEM dealership brands will be highly regarded, however a positive attitude and willingness to learn are equally important.

Why Join Torque Honda & BYD North Lakes

This is an exciting opportunity to build your career across two progressive dealerships representing established and emerging automotive brands. You'll enjoy a varied role, supportive leadership and the chance to work with both traditional and electric vehicle technologies.

• Unlock exclusive discounts that support your health and wellbeing—from fitness memberships to insurance savings.

• Access confidential support through our Employee Assistance Program, ensuring your peace of mind.

• Enjoy flexible salary packaging options, including novated leasing for your next vehicle.

• Take advantage of special pricing when purchasing your next car. Plus ongoing savings on servicing.

We are committed to developing our people through ongoing training, mentoring and career progression opportunities. You'll also benefit from being part of the largest and most admired automotive network in Australia, opening the door to long-term career pathways across the industry.

Torque Honda and BYD North Lakes are equal opportunity employers and welcome applications from people of all backgrounds and experiences.