Parts Interpreter / Service Advisor - Growth & Training

HQ Migration Solutions; Warrnambool; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

In-house training

Career progression opportunities

Above award wage

Job summary

Warrnambool Toyota is seeking a Parts Interpreter / Service Advisor to join our long-established team in Warrnambool. This permanent full-time role focuses on guest satisfaction and serving the local community.

We offer in-house Toyota Australia training and staff discounts, with an above-award remuneration package based on experience. The successful candidate will manage parts operations, provide accurate quotations, handle customer inquiries, update ETA, process invoicing, and support stock

Qualifications

• Experience in a parts department and customer service.
• Proven ability to provide accurate part quotations.
• Handle inquiries and maintain customer relationships.
• Update customers on part ETA.
• Process invoicing and payments.
• Order parts based on forward delivery and service bookings.
• Unpack freight and receipting into stock.
• Support picking and storage of parts.
• In-town collection/drop-off of parts when required.

Responsibilities

• Overall performance of the parts department to achieve targets.
• Producing parts quotations to customers and internal departments.
• Handling customer inquiries promptly to maintain relationships.
• Keeping customers up to date with part ETA’s.
• Invoicing charges to customers and receiving payments.
• Ordering parts and accessories based on forward deliveries.
• Unpacking freight and receipting invoices into stock.
• Binning / storage of parts and pre picking.

Skills

Parts knowledge

Customer service

Quotations

Invoicing

Stock control

Ordering

Delivery

Job description

Warrnambool Toyota is seeking a Parts Interpreter / Service Advisor to join our long-established team in Warrnambool. This permanent full-time role focuses on guest satisfaction and serving the local community.

We offer in-house Toyota Australia training and staff discounts, with an above-award remuneration package based on experience. The successful candidate will manage parts operations, provide accurate quotations, handle customer inquiries, update ETA, process invoicing, and support stock