Parts Interpreter & Auto Receptionist: German Car Specialist

Volks Centre Cairns; Cairns Regional; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Volks Centre Cairns is seeking a Parts Interpreter and Automotive Receptionist to join our family-owned workshop in Far North Queensland. The role focuses on ordering parts, liaising with technicians, and keeping stock levels up to date while delivering excellent customer service to the public.

The ideal candidate has at least 5 years as a Parts Interpreter, strong knowledge of OEM parts, and the confidence to interact professionally with diverse customers. Australia working rights are required.

Formación

• Evidence of at least 5 years of experience in a Parts Interpreter role.
• Strong knowledge of OEM parts and suppliers.
• Excellent customer service and face-to-face communication with the public.

Responsabilidades

• Greet customers warmly and professionally.
• Order parts promptly from suppliers with OEM parts.
• Provide accurate estimates and freight timing for customers.
• Maintain stock levels and allocate parts to jobs.
• Process credits or returns to suppliers.
• Answer phone calls and manage bookings via phone and email.
• Ensure parts department operates smoothly and efficiently.
• Collaborate with Branch Manager and Technicians to ensure timely repairs.

Conocimientos

Parts Interpreter

Customer service

Communication

Herramientas

Parts programs

Invoicing software

Workshop software

Descripción del empleo

Volks Centre Cairns is seeking a Parts Interpreter and Automotive Receptionist to join our family-owned workshop in Far North Queensland. The role focuses on ordering parts, liaising with technicians, and keeping stock levels up to date while delivering excellent customer service to the public.

The ideal candidate has at least 5 years as a Parts Interpreter, strong knowledge of OEM parts, and the confidence to interact professionally with diverse customers. Australia working rights are required.