Parts Interpreter

Bay City Auto Group; Melbourne; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Attractive remuneration

Performance incentives

Full-time

9-5 hours

Immediate start

Supportive team

Franchise training

Parking nearby

Job summary

Bay City Auto Group in Frankston is seeking an experienced Parts Interpreter to join our automotive team. You will supply accurate parts for internal, trade, and retail customers and help keep workshops moving.

Join a supportive, franchise-group environment with consistent hours (9am–5pm), full-time employment, and incentives. If you know your parts and take pride in service, we'd love to hear from you.

Qualifications

• Previous automotive spare parts experience is essential.
• Strong product knowledge to identify the right parts.
• Excellent customer service and communication skills.
• High level of accuracy and attention to detail.
• Ability to work independently and manage workload.
• Professional approach and pride in presentation.
• Experience with the Pentana DMS is highly regarded.

Responsibilities

• Providing efficient, accurate parts support across internal, trade and retail sales.
• Assisting customers with automotive parts enquiries over the phone and at the counter.
• Identifying and supplying the correct parts for each application.
• Supporting internal workshop requirements, trade customers and retail clients.
• Preparing quotes, processing orders and following up on parts enquiries.
• Building strong relationships through professional customer service.
• Working with the team to ensure parts are supplied accurately and on time.

Skills

Previous automotive spare parts

Product knowledge

Customer service

Attention to detail

Independent working

Professional presentation

Team attitude

Tools

Pentana DMS

Job description

Frankston, Full Time, Automotive

• Know your parts? Love getting it right the first time?


• Attractive remuneration and performance based incentives


• Join the growing team at Bay City Auto Group

Bay City Auto Group is looking for an experienced Parts Interpreter to join our team in Frankston.

If you know your way around automotive spare parts, enjoy helping customers and take pride in delivering great service, we'd love to hear from you!

This is a great opportunity to join an established automotive team where accuracy, teamwork and customer satisfaction matter.

What you'll be doing

You'll play an important role in keeping our customers and workshop operations moving by providing efficient, accurate parts support across internal, trade and retail sales.

Your day-to-day responsibilities will include

• Assisting customers with automotive parts enquiries over the phone and at the counter.


• Identifying and supplying the correct parts for each application.


• Supporting internal workshop requirements, trade customers and retail clients.


• Preparing quotes, processing orders and following up on parts enquiries.


• Building strong relationships through professional, reliable customer service.


• Working closely with the team to ensure parts are supplied accurately and on time.

What we're looking for

We're after someone who knows their parts, takes ownership of their work and understands the importance of getting it right the first time.

To be successful in this role, you'll bring

• Previous automotive spare parts experience - essential.


• Strong product knowledge and the ability to identify the right parts.


• Excellent customer service and communication skills.


• A high level of accuracy and attention to detail.


• The ability to work independently and manage your workload.


• A professional approach and pride in your presentation.


• A positive, team-focused attitude.

Experience with the Pentana DMS is highly regarded, and multi-franchise parts experience will be a definite advantage.

What's on offer?

• Attractive remuneration and performance based incentives.


• Full-time, Monday to Friday employment.


• Consistent hours: 9.00 am - 5.00 pm.


• An immediate start for the right person.


• A supportive team environment, working alongside an established group of nine.


• Franchise-specific training and development opportunities.


• A convenient Frankston location, with nearby off-site parking.

If you're an experienced Parts Interpreter who takes pride in customer service, knows the importance of accuracy and enjoys being part of a team, we want to hear from you.