Parts Interpreter

Burson; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Burson, Australia’s preferred trade supplier of parts, tools and workshop equipment, is seeking a motivated Parts Interpreter to join our Southport team. You’ll support loyal customers with inbound phone and online sales while working alongside a knowledgeable team in a fast-paced, hands-on environment.

If you bring a passion for auto parts or prior experience, you’ll hit the ground running with training and guidance.

Qualifications

• Excellent communication skills and professional presentation.
• Experience or strong interest in auto parts.
• Well presented with a friendly, professional demeanor.
• Polished phone manner for customer interactions.
• Ability to influence and negotiate with customers.

Responsibilities

• Inbound phone and online sales processing
• In-store customer service
• Order and receipt of incoming stock
• Process and pick purchase orders
• Showroom merchandising, pricing and maintenance

Skills

Communication skills

Auto parts knowledge

Professional presentation

Phone etiquette

Negotiation skills

Job description

Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment

Australian Owned & Operated, we have over 220 stores nationwide, over 850 delivery vehicles and availability of over 500,000 parts. With first class knowledge and service, we are your local mechanical parts supplier.

You may not have heard of Bapcor, but you will know our brands.

Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.

We are an ASX listed company whose business spans the end-to‑end aftermarket supply chain covering trade, retail, networks and service.

In joining our team, you’ll be welcomed into a supportive business with more than900 locations and 5,000 team members across Australia, New Zealand and Thailand.

We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.

We’re also passionate about our delivering for our customers, and living our values of:

• We do the right thing
• We are in it together
• We give a damn

Job Description

We have a great opportunity for a motivated Parts Interpreter to join our experienced and friendly team in Southport. This role is perfect for someone who thrives on delivering outstanding customer service and enjoys being part of a fast‑paced, hands‑on environment.

You’ll be supporting our loyal customer base and working closely with a knowledgeable team who are passionate about what they do. Whether you bring prior Auto Parts experience or a genuine interest in learning the industry, you’ll hit the ground running with training and support behind you.

Key Responsibilities:

• Inbound phone & online sales processing
• In‑store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Qualifications

• Exceptional communication skills
• Experience or a passion for auto parts
• Well presented
• Great phone manner
• Ability to influence & negotiate