Parts Interpreter

Truck Centre WA Pty Ltd; Geraldton; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Loyalty Leave

Referral bonuses

Recognition and rewards

Zero Harm safety culture

Health & wellbeing program

Career development opportunities

Job summary

Truck Centre WA Pty Ltd in Geraldton is seeking an experienced Parts Interpreter to join our team. You will assist customers with parts enquiries and sales, both over the phone and in person, while supporting the Workshop with timely parts supply.

Based at our Geraldton branch, you will contribute to a regional team, providing accurate parts information, strong service, and teamwork to keep heavy trucks on the road. Excellent communication and a proactive attitude are essential.

Qualifications

• Previous parts interpreting experience.
• Knowledge of the heavy automotive industry of interest.
• Exceptional customer service skills.
• Strong computer literacy and attention to detail.
• Excellent communication skills.
• Energetic, positive, proactive attitude.

Responsibilities

• Assist customers with parts enquiries and sales, over the phone and face-to-face.
• Support Workshop team to ensure parts required are available to keep jobs moving.
• Provide exceptional service as part of a regional team.

Skills

Parts interpretation experience

Customer service

Computer literacy

Attention to detail

Communication skills

Teamwork

Proactive attitude

Tools

ERP/Parts system

Job description

• Work with World Renowned Brands - Volvo, Mack & UD Trucks
• Loyalty Leave - 1 Extra Day of Leave Per Year up to 5 Days
• Supportive Team Environment & Career Opportunities

The Company

Truck Centre (WA) is WA's sole Volvo, UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide, including four regional branches, we pride ourselves on taking on the prestigious responsibility of being the 'Single Largest Truck Transport Solution in WA.'.

TCWA has recently been acquired by Volvo Group, a global leader in next-gen technologies and sustainable road transport solutions. This acquisition brings exciting opportunities, providing access to world-class resources, technologies and career development pathways, opening the door to some of the best opportunities in the industry.

About The Role

Truck Centre WA has an exciting opportunity for an experienced Parts Interpreter to join the great team we have at our Geraldton branch.

Working as part of a supportive team in one of our four regional locations, you will play an important role in meeting the needs of our customers by providing exceptional service and supplying genuine Mack, UD and Volvo truck parts.

You will assist customers with parts enquiries and sales, both over the phone and face-to-face, while also supporting our Workshop team to ensure they have the parts required to keep their jobs moving. This is a great opportunity for someone looking to further their career in the heavy automotive road transport industry while becoming part of a well-established regional team.

The Successful Applicant

To be considered for this role, successful applicants will have:

• Previous Parts Interpreting experience
• Knowledge of and an interest in the heavy automotive industry
• Exceptional customer service skills
• Strong computer literacy and attention to detail
• Excellent communication skills
• An energetic, positive and proactive can-do attitude
• The ability to work effectively as part of a team while managing competing priorities

What We Offer

• Competitive remuneration and annual CPI increases
• Loyalty Leave - an additional day of leave per year of service, up to five days
• Employee referral bonuses
• Recognition and rewards
• A workplace that prioritises your safety and supports our Zero Harm initiative
• Health and Wellbeing MATES program, including EAP counselling and support
• Opportunities for career development within Truck Centre WA and Volvo Group