Parts Advisor - Perth

Volvo Group; Perth; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

33 days holiday including bank holiday

Company pension

Healthcare plan

Enhanced parental leave

Referral bonus £1000

Discounts for staff and family

Job summary

Volvo Group in Perth is seeking a Parts Advisor to manage stock, identify parts using catalogues, and assist customers with quotations and orders. The role involves packing, labeling, and maintaining a tidy stockroom while ensuring accurate documentation and compliance with safety guidelines.

You will work closely with the Parts Supervisor, handle occasional deliveries, and contribute to customer service excellence within a busy workshop environment.

Qualifications

• Driving Licence required.
• Able to identify different parts using catalogues and systems.
• Numerical ability to work with part numbers.
• Effective communication with colleagues and customers.
• IT literate to use DMS and associated software.

Responsibilities

• Receive deliveries and store parts in stockroom.
• Locate and label parts and maintain stock inventory.
• Produce parts quotations for internal and external customers.
• Document and supervise returns and ensure proper labeling and packing.
• Discuss part features with customers and promote parts sale.
• Accurately compile parts from job cards for workshop repairs.
• Provide feedback to Parts Supervisor and support training.
• Occasionally pick up and deliver parts.

Skills

Driving Licence

Customer Service

Parts identification

Numerical ability

IT literacy

Communication

Tools

DMS software

Job description

Parts Advisor - Perth

Salary : Competitive + healthcare + car scheme + pension + holidays + industry leading discouts & more fantastic benefits

Shifts: Dayshift 7.30am - 4.00pm Monday to Thursday / 7.30am - 3.00pm Friday. Backshift (every 3rd week) 2.30pm - 11.00pm Monday to Thurday / 2.30pm - 9.00pm Friday

What you will do

• Receiving deliveries, record and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
• Maintain a good standard of housekeeping, operating within health & safety company guidelines
• Produce parts quotations for internal/external customers.
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
• Ensuring that all parts and returns are correctly labelled and packed, alongside the relevant documentation and paperwork
• Discussing part features and uses with customers whilst proactively promoting and selling parts.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback all information about competitors to Parts Supervisor.
• Work with Parts Supervisor to achieve their maximum competency level.
• Pick up and deliver parts on occasion

What's in it for you?

• 33 days holiday including bank holidays
• Company pension
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity/foster leave
• Referral schemes earn yourself £1000!
• Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!

Who are you?

• Driving Licence required
• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
• Selling/influencing others to buy additional parts.
• Documenting/recording information.
• IT literate to competently use DMS and associated software & systems.
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances/priorities.
• Commercial awareness.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.