Partnership Manager

TAL Services Limited; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

TAL Services Limited in Sydney is seeking a Partnership Manager to drive corporate partnerships, broker relationships and new business quotations, delivering high-quality proposals that support sustainable growth across our client base.

You will collaborate with claims, underwriting and administration teams, gather market feedback to refine TAL's offering, and help shape a compelling value proposition for employers while developing your career within the organisation.

Qualifications

• Experience in the life insurance industry, ideally corporate group life insurance.
• Strong client relationship management and customer service skills, to build trusted relationships.
• Confident negotiation, influencing, and communication skills with a collaborative approach to working with others.
• Strong analytical and problem-solving skills with a solutions-focused mindset.
• Comfortable working independently and taking ownership, while collaborating with a team.

Responsibilities

• Deliver high-quality, timely quotations to brokers and advisers, coordinating with internal teams.
• Develop and manage the sales pipeline, identifying opportunities that support business growth.
• Build and maintain relationships with brokers, advisers and internal stakeholders as the trusted contact for new business and product queries.
• Gather market and client feedback to identify opportunities and improve TAL's offering and value proposition for employers.
• Work with claims, underwriting, and administration teams to resolve issues and improve processes for clients and partners.

Skills

Life insurance experience

Client relationship management

Negotiation

Analytical thinking

Team collaboration

Job description

At TAL, we're committed to helping our people build meaningful careers while making a real difference to Australians. Internal career opportunities are an important part of how we develop capability, support career growth and create opportunities for our people to explore new challenges across the business.

This role offers an opportunity to broaden your experience, build new skills, expand your network and continue your development within TAL. Whether you're looking to deepen your expertise, take on new challenges or explore a different area of the business, internal opportunities help our people continue to grow and develop their careers.

Job Description

Join TAL as a Partnership Manager in our Corporate Partnerships team and help create brighter possibilities for our partners, customers and business. You'll build trusted relationships with brokers, advisers and corporate clients, manage a strong new business pipeline and deliver high-quality quotations that help drive sustainable growth. With the scale to make an impact and the opportunity to influence how things get done, you'll play an important role in strengthening TAL's partnerships and shaping our future.

In this role you will

• Deliver high-quality, timely quotations to brokers and advisers, working closely with internal teams to meet agreed service levels.
• Develop and manage the sales pipeline, identifying and progressing opportunities that support business growth.
• Build and maintain strong relationships with brokers, advisers and key internal stakeholders, acting as a trusted point of contact for new business and product queries.
• Gather market and client feedback to identify opportunities and continually improve TAL's offering and value proposition for employers.
• Work across TAL's claims, underwriting, and administration teams to resolve issues, improve operational processes and deliver positive outcomes for clients and partners.

Qualifications

• Experience working in the life insurance industry, ideally within corporate group life insurance.
• Strong client relationship management and customer service skills, with the ability to build trusted relationships.
• Confident negotiation, influencing, and communication skills, with a collaborative approach to working with others.
• Strong analytical and problem-solving skills, with tenacity and a solutions-focused mindset to work through challenges and achieve positive outcomes.
• Comfortable working independently and taking ownership, while being someone who genuinely enjoys working as part of a team, sharing the load and supporting others to achieve shared goals.

Why Consider This Opportunity?

This is an opportunity to:

• Build your expertise and develop new skills in a different area of the business
• Expand your network and collaborate with stakeholders across TAL
• Contribute to strategic initiatives that support our customers, partners, and people
• Continue building your career through experiences that broaden your capability, strengthen your network and support your long-term development goals.

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.