Partner Success Manager

Michael Page; Sydney; Hybrid; AUD 126,000 - 154,000; Full time

Benefits offered by this job

Salary AUD 140k+

Permanent role

Hybrid: 2 days in office, 3 days WFH

Interstate travel

Job summary

A healthcare technology company in Australia seeks a Partner Success Manager to lead onboarding, integrations and long-term partner relationships across ANZ. You will work with the Commercial Operations Manager to define performance metrics and contract activity, while managing contracts and renewals in a compliant, timely manner.

Based in Sydney with a hybrid setup (2 days in the office, 3 days WFH), you will drive partner opportunity identification and support complex integrations to ensure

Qualifications

• 4-6+ years in senior partner roles or tech leadership.
• Proven ability to lead cross-functional teams.
• Experience in healthcare tech, interoperability or software integration.
• Experience managing geographically dispersed teams.
• Excellent relationship-building and communication skills.

Responsibilities

• Building and maintaining strong relationships with partners across ANZ as the primary contact.
• Collaborating with Commercial Operations to define, track, and report partner performance metrics.
• Managing partner contracts, renewals and payment schedules in line with compliance.
• Identifying and pursuing new partnership opportunities aligned with objectives.
• Leading the Partner Integrations team to deliver onboarding and integration outcomes.
• Overseeing day-to-day team performance and accountability.

Skills

Partner management

Partner integrations

Leadership

Stakeholder management

Executive reporting

Job description

• Leads partner onboarding, integrations, and long-term relationship success.

About Our Client

Healthcare technology company focused on improving care delivery through software and digital platforms. It builds, acquires, and scales healthcare technology products used across:

• Pharmacy
• Primary care
• Aged/community care
• Specialist practices
• Healthcare interoperability and communication platforms

Job Description

• Building and maintaining strong, trusted relationships with existing and new partners across ANZ, acting as the primary point of contact for partner engagement.
• Collaborating closely with the Commercial Operations Manager to define, track, and report on partner performance metrics and contract activity.
• Managing partner contracts, renewals, and payment schedules efficiently and in line with commercial and compliance requirements.
• Identifying and supporting new partnership opportunities that align with the commercial and strategic objectives.
• Managing day-to-day team performance, including targets, drivers, and accountability.
• Leading the Partner Integrations team to deliver seamless, high-quality onboarding and integration outcomes.
• Undertake any other reasonable duties requested by the manager or company.
• Supporting complex or high-value partner integrations to ensure technical feasibility and accuracy.

The Successful Applicant

A successful Partner Success Manager should have:

• 4-6+ years in senior roles involving partner management, partner integrations, or senior technical leadership roles
• Proven track record leading cross-functional technical and commercial teams.
• Experience in healthcare technology, interoperability standards, or related software integration fields
• Demonstrated ability to manage geographically dispersed teams.
• Excellent relationship-building and stakeholder management skills with both technical and commercial partners
• Strong leadership skills: coaching, mentoring, and team development ( Team of 4+ )
• Excellent communication and presentation skills, including executive reporting

What's on Offer

• Competitive salary ranging from $140,000 AUD + Super + Bonus
• Permanent position based in Sydney.
• 2 days in the office (Monday is anchor day), 3 days WFH
• May have to attend Conferences, Partner meetings, Industry meetings Mainly interstate, VIC, QLD and Auckland.