Part-Time Studio Admin & Guest Services Specialist

Everi Pty; Adelaide; Hybrid; AUD 19,000 - 20,000; Part time

Job summary

Blitz TCD Studios is a busy cheerleading, dance and tumble studio based in Modbury North. We are seeking an Administration & Customer Service Assistant to join our team, supporting front desk, registrations, accounts and daily studio operations.

This part-time role requires friendly communication with families and athletes, strong organisation and reliability, and willingness to help with social media content and general studio administration as needed.

Qualifications

• Friendly, approachable and confident communicating with both adults and children.
• Highly organised with good attention to detail.
• Able to work independently and identify what needs to be done without constant direction.
• Comfortable following up families professionally regarding accounts or outstanding administration.
• Confident using email, online systems and basic computer programs.
• Able to manage multiple small tasks and ensure nothing gets forgotten.
• Reliable and punctual.
• Confident using a phone to capture good-quality photos and short-form video content.
• Understanding of Instagram, Facebook, Reels and current social media trends.
• Willing to help with the practical, everyday jobs that keep a busy studio running smoothly.

Responsibilities

• Responding to emails, phone calls, text messages and online enquiries.
• Assisting families with registrations, accounts and general enquiries.
• Following up outstanding fees, registrations and other administrative items.
• Managing class waiting lists, enrolment changes and withdrawals.
• Processing payments, vouchers and other account-related administration.
• Assisting with merchandise orders, collections and items to be distributed to families.
• Maintaining accurate records and completing general filing, scanning and administrative tasks.
• Monitoring studio first aid supplies.
• Keeping the reception and administration areas organised and presentable.
• Capturing regular photo and video content from classes and sessions for social media.
• Assisting with other general studio administration as required.

Skills

Customer service

Administration

Communication

Organised

Social media basics

Job description

Blitz TCD Studios is a busy cheerleading, dance and tumble studio based in Modbury North. We are seeking an Administration & Customer Service Assistant to join our team, supporting front desk, registrations, accounts and daily studio operations.

This part-time role requires friendly communication with families and athletes, strong organisation and reliability, and willingness to help with social media content and general studio administration as needed.