Part-Time Retail Client Advisor

Amplifon; Townsville City; On-site; AUD 39,000 - 44,000; Part time

Job summary

Amplifon in Townsville is hiring a Client Advisor for a permanent part-time role. You will be the first point of contact, greet customers, handle inquiries, and support audiologists to drive store revenue.

We seek a customer‑centric, pro‑active team member who can manage schedules, use Outlook/Teams/OneDrive, and collaborate across departments to deliver exceptional care and outcomes.

Qualifications

• Computer literate with Outlook, Teams and OneDrive experience.
• Experience with appointment booking systems preferred.
• Sales skills with ability to support clinicians and hit targets.
• Pro‑active, flexible, and able to adapt to change.
• Strong relationship building across departments.
• Self‑motivated with minimal supervision and ownership mindset.
• Understand and embody Amplifon vision and values.
• Excellent organisation and workload prioritisation.

Responsibilities

• Handle front desk customers and greet new clients.
• Field sales inquiries and support store revenue goals.
• Coordinate with audiologists and sales team seamlessly.
• Provide accurate information and maintain relationships.
• Participate in promotional activities and outreach programs.

Skills

Outlook

Teams

OneDrive

Appointment systems

Sales skills

Proactive mindset

Relationship building

Self-motivation

Organisational skills

Customer service focus

Tools

Outlook

Teams

OneDrive

Job description

Amplifon in Townsville is hiring a Client Advisor for a permanent part-time role. You will be the first point of contact, greet customers, handle inquiries, and support audiologists to drive store revenue.

We seek a customer‑centric, pro‑active team member who can manage schedules, use Outlook/Teams/OneDrive, and collaborate across departments to deliver exceptional care and outcomes.