Rates & Property Officer

Bundaberg Region; Bundaberg; On-site; AUD 69,000 - 84,000; Full time

Benefits offered by this job

Salary Sacrifice

Leave Loading 17.5%

9‑Day Fortnight

Fitness Passport

Uniform Allowance

Wellbeing Support

Study Assistance

Work-life Balance

Inclusive Culture

Job summary

Bundaberg Regional Council is seeking a Rates & Property Officer to provide high-quality administrative support across the council's rates, property and water databases, helping ensure information remains accurate, timely and compliant. This role works in a collaborative, customer-focused environment delivering efficient revenue administration.

We offer an attractive remuneration package with salary sacrifice options, leave loading, a 9-day fortnight, Fitness Passport, uniform allowance and

Qualifications

• Demonstrated experience providing administration support in a busy environment.
• Excellent customer service and communication skills with internal and external stakeholders.
• Strong attention to detail and ability to manage records efficiently.
• Proficiency with standard business software systems.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide admin support across council rates, property and water databases.
• Assist with property transfers, pensioner rebates, rates and revenue tasks.
• Deliver excellent customer service and maintain accurate records.

Job description

$76,216 per annum + super + benefits Permanent Full-Time Revenue, Corporate & Commercial Services Bundaberg Region

About Us At Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects, our team is united by a shared commitment to making a meaningful impact. By joining us, you’ll become part of an organisation that values your contributions, supports your growth, and empowers you to help shape a better future for everyone.

Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia’s fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature’s palette can create.

What We Offer

• An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
• 9-day fortnight roster
• Access to Fitness Passport
• Uniform Allowance
• Wellbeing and mental health support programs, including access to our Employee Assistance Program
• Opportunities for professional development training and study assistance to support your career growth
• Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
• Be part of an inclusive and diverse culture where every team member is valued

Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clicking here.

About The Opportunity

Join Bundaberg Regional Council's Revenue team and play an important role in supporting the services our community relies on every day. As a Rates & Property Officer, you will provide high-quality administrative support across Council's rates, property and water databases, helping ensure information remains accurate, timely and compliant. Working in a collaborative and customer-focused environment, you'll assist with property transfers, pensioner rebates, rates and property enquiries, and a range of revenue administration functions. This is a great opportunity for an organised and detail-oriented professional who enjoys delivering excellent customer service while contributing to the efficient delivery of Council services.

To view the Position Description for this role, please click here.

About You

• Demonstrated experience providing administration support in a busy, professional environment with competing priorities.
• Excellent customer service and communication skills, with the ability to build positive relationships with internal and external stakeholders.
• Strong attention to detail and the ability to maintain accurate records and process information efficiently.
• Proven ability to priorities work, meet deadlines and confidently use standard business software systems.
• A positive, team-focused approach with the discretion to handle confidential and sensitive information appropriately.
• Knowledge of local government rating functions and/or relevant certificate or diploma qualifications will be highly regarded.

The Selection Process

We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment.

We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve.

We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential.

The preferred candidate will be required to undergo a National Police Check as part of the recruitment process.

Applications close on Tuesday, 3 November 2026, at 11:59 pm AEST.