Part-Time Optical Assistant: Frame Fitting & Patient Care

Specsavers; Grafton; On-site; AUD 30,000 - 39,000; Part time

Job summary

Specsavers in Grafton is seeking a friendly Optical Assistant for a part-time role. You will work with optometrists and dispensers to help patients select frames, lenses and accessories, and perform basic measurements to support lens orders.

Australian work rights are required. Full training will be provided, and you will contribute to a positive patient experience while helping the store meet daily KPIs.

Qualifications

• Front-line customer service experience preferred.
• Australian work rights required.
• Strong communication and teamwork.

Responsibilities

• Greet patients and visitors in a warm, professional manner.
• Assist patients in selecting frames, lenses and accessories.
• Process sales transactions accurately using the in-store POS system.
• Answer phone and email enquiries promptly, scheduling appointments.
• Measure and fit frames to ensure comfort and performance.
• Take basic measurements (PD, working distance) for lens ordering.
• Perform small adjustments and repairs on frames.
• Receive, unpack and organise deliveries; maintain stock levels.
• Receive full training as experience in optics is not essential.

Skills

Customer service

Sales

Communication

Tools

POS system

Job description

Specsavers in Grafton is seeking a friendly Optical Assistant for a part-time role. You will work with optometrists and dispensers to help patients select frames, lenses and accessories, and perform basic measurements to support lens orders.

Australian work rights are required. Full training will be provided, and you will contribute to a positive patient experience while helping the store meet daily KPIs.