Part-Time Member Health Advisor

HCF Corporation; Sydney; On-site; AUD 59,000 - 73,000; Part time

Benefits offered by this job

Family & Friends day

Flexible leave days

50% subsidy on hospital/extras cover

Parental leave (18 weeks)

Job summary

HCF in Penrith is seeking a Branch Member Consultant to guide members in informed healthcare decisions. The role is part-time (20 hours/week) with some Saturday work and a training period in Sydney.Salary starts at $66K pro rata plus super and incentives, with flexible leave and family-friendly benefits.

Face-to-face and phone selling, strong customer service, and the ability to use computer systems are essential.

Qualifications

• Experience in needs-based selling within customer service environments.
• Ability to build rapport quickly and confidently.
• Strong computer system skills and quick learning.
• Thrives in a collaborative team environment.
• Adaptable to evolving work practices and needs.

Responsibilities

• Embrace face-to-face and telephone needs-based selling across health and life insurance products.
• Resolve members' problems beyond expectations.
• Maintain accuracy of membership information per policies.

Skills

Needs-based selling

Customer service

Rapport building

Tech-savvy

Team collaboration

Adaptable

CRM software

Tools

CRM software

Job description

HCF in Penrith is seeking a Branch Member Consultant to guide members in informed healthcare decisions. The role is part-time (20 hours/week) with some Saturday work and a training period in Sydney.Salary starts at $66K pro rata plus super and incentives, with flexible leave and family-friendly benefits.

Face-to-face and phone selling, strong customer service, and the ability to use computer systems are essential.