Part-Time Member Advisor & Financial Wellness Partner

Affinity; Canberra; On-site; AUD 33,000 - 47,000; Part time

Benefits offered by this job

Starting wage $28.48 per hour

5 days per week, 5.5 hours per day

Health and dental benefits

Pension matching

Health spending account

Learning and development opportunities

Inclusive workplace

Job summary

Affinity is hiring a part-time Member Advisor at our Watson Advice Centre to provide exceptional service and expert financial advice to members. You will engage in meaningful conversations, help customers with daily banking, and identify opportunities to improve their financial well-being.

Join Affinity's welcoming and inclusive team, where you’ll collaborate with specialty groups to tailor recommendations on loans, wealth services and planning, while guiding members through digital channels and

Qualifications

• Education: post-secondary degree or diploma in a related field or equivalent experience.
• Community: passion for helping people and making a positive impact.
• Connection: strong interpersonal and communication skills.
• Growth: seeking learning and personal development to build a career in financial services.

Responsibilities

• Build relationships with members and act as a trusted financial partner.
• Identify opportunities for members to reach financial goals and advise on credit and investments.
• Collaborate with specialty teams to connect members with experts for loans, wealth services and planning.
• Educate members on digital channels and CRM usage to enhance their experience.
• Serve as an ambassador of Affinity's values and create a remarkable experience for all visitors.

Skills

Communication skills

Interpersonal skills

Education

Post-secondary degree/certificate in related field

Job description

Affinity is hiring a part-time Member Advisor at our Watson Advice Centre to provide exceptional service and expert financial advice to members. You will engage in meaningful conversations, help customers with daily banking, and identify opportunities to improve their financial well-being.

Join Affinity's welcoming and inclusive team, where you’ll collaborate with specialty groups to tailor recommendations on loans, wealth services and planning, while guiding members through digital channels and