Part-Time In-Home Mobility Solutions Specialist

Ozcott Pty Ltd; Hervey Bay; Hybrid; AUD 39,000 - 52,000; Part time

Job summary

Mounties Group in Hervey Bay is seeking a Part-Time Product Specialist (In-Home Demo) to help customers improve mobility and independence. You’ll work both in-store and out in the community, providing personalized advice and conducting in-home demonstrations to ensure the right solutions for each customer.

You'll build strong relationships with local support organizations and healthcare professionals, and represent the business at events.

Qualifications

• Sales experience with a record of meeting or exceeding targets OR a background working in the mobility or aged care sector.
• Strong commitment to exceptional customer service.
• Clear, empathetic communication skills, both written and verbal.
• Ability to manage appointments, coordinate demos, and maintain customer records.
• Willingness to load large equipment into the work van and travel as needed.
• Hold a valid Driver's Licence.

Responsibilities

• Provide trusted expert advice on mobility equipment tailored to each customer’s needs (full training provided).
• Deliver outstanding customer service with a genuine passion for improving people’s quality of life.
• Conduct in-home demonstrations and showroom consultations to showcase suitable products.
• Prepare accurate quotes and respond to enquiries via phone, email, and face-to-face interactions.
• Manage and prioritise appointments effectively, maintaining detailed and accurate sales records.
• Build and maintain relationships with local healthcare professionals and support networks (e.g. OTs, case managers, community organizations).
• Represent the business at local events, tradeshows, and community initiatives.
• Deliver products and equipment directly to our customers with care and professionalism and provide training to end users
• Maintain a clean, organized, and well-stocked showroom.
• Occasional overnight/interstate travel (all expenses included).

Skills

Sales experience

Customer service

Communication skills

Team player

Computing skills

Driver's Licence

Job description

Mounties Group in Hervey Bay is seeking a Part-Time Product Specialist (In-Home Demo) to help customers improve mobility and independence. You’ll work both in-store and out in the community, providing personalized advice and conducting in-home demonstrations to ensure the right solutions for each customer.

You'll build strong relationships with local support organizations and healthcare professionals, and represent the business at events.