Part-Time Healthcare Receptionist | Front Desk

Mercy Health; Richmond Shire; On-site; AUD 30,000 - 39,000; Part time

Job summary

Mercy Health in Richmond is seeking an experienced Receptionist to join our Support Services team. As the first point of contact for visitors, staff and external stakeholders, you will create a welcoming and professional experience while supporting day-to-day office operations.

The role is part-time (30.4 hours per week), Tuesday to Friday, with a focus on customer service, strong organisational skills and the ability to manage competing priorities with minimal supervision.

Qualifications

• Previous experience in a Receptionist, Front Office or Administrative Support role.
• Exceptional customer service and communication skills.
• Strong organisational and time management abilities with the capability to manage competing priorities.
• The ability to work independently and take initiative.
• A proactive approach to problem solving and a willingness to assist.
• High levels of accuracy and attention to detail.
• Confidence using Microsoft Office 365 applications and office systems.
• Experience managing a phone system and busy reception.

Responsibilities

• Be the first point of contact for visitors, staff and external stakeholders.
• Create a welcoming and professional experience while ensuring smooth day‑to‑day operation of the corporate office.

Skills

Receptionist experience

Customer service

Phone system experience

Microsoft Office 365

Time management

Organisation

Attention to detail

Independent worker

Tools

Microsoft Office 365

Phone system

Job description

Mercy Health in Richmond is seeking an experienced Receptionist to join our Support Services team. As the first point of contact for visitors, staff and external stakeholders, you will create a welcoming and professional experience while supporting day-to-day office operations.

The role is part-time (30.4 hours per week), Tuesday to Friday, with a focus on customer service, strong organisational skills and the ability to manage competing priorities with minimal supervision.