Part-Time Frontline Client Services Coordinator

Interrelate; Sydney; On-site; AUD 54,000 - 58,000; Part time

Benefits offered by this job

Salary packaging options

Employee Assistance Program

Awards & Appreciation programs

Additional paid leave

Supportive team environment

Job summary

Interrelate is seeking a highly organised frontline administrator to support reception and client services. You will coordinate appointments, referrals and maintain strong customer service standards in a not-for-profit setting.

With experience in community or social services, you will manage multiple tasks, handle confidential information, and work with diverse clients while maintaining professional boundaries.

Qualifications

• Minimum 2 years in front-line office administration in a community or client-focused environment.
• Strong client service focus with diverse backgrounds, including children.
• Highly developed administrative, organisational and multi-tasking skills.
• High level of computer literacy and comfort with MS Office and CRMs.
• Ability to handle confidential information and maintain professional boundaries.
• Excellent written and verbal communication, numeracy and procedures discipline.

Responsibilities

• Provide frontline administrative support and reception duties.
• Coordinate appointments, referrals and client scheduling with care.
• Deliver high-quality customer service and information access.
• Maintain discretion when handling sensitive information and discussions.

Skills

Front-line admin

Client service

Interpersonal skills

Multitasking

Communication

Confidentiality

Tools

MS Office

CRM systems

Job description

Interrelate is seeking a highly organised frontline administrator to support reception and client services. You will coordinate appointments, referrals and maintain strong customer service standards in a not-for-profit setting.

With experience in community or social services, you will manage multiple tasks, handle confidential information, and work with diverse clients while maintaining professional boundaries.