Flexible Hours: Client Intake & Care Coordinator

Care Connect - Community Care Provider; Williamstown; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Care Connect is seeking a friendly Intake Coordinator to join our Client Services team. You will manage enquiries and referrals, gather information, assess needs and schedule assessments, ensuring a positive first interaction with clients.

You will work in a fast-paced environment, building rapport with clients, families and referral partners while meeting KPIs and contributing to service improvements.

Responsibilities

• Manage enquiries and referrals
• Gather information from clients
• Assess needs and schedule assessments
• Build rapport with clients, families and referral partners
• Meet KPIs and contribute to service improvements

Job description

Care Connect is seeking a friendly Intake Coordinator to join our Client Services team. You will manage enquiries and referrals, gather information, assess needs and schedule assessments, ensuring a positive first interaction with clients.

You will work in a fast-paced environment, building rapport with clients, families and referral partners while meeting KPIs and contributing to service improvements.