Part-Time Dispatch Admin: Customer Care & Logistics

Sunfresh Linen; City of Brisbane; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive pay

Career development

Team culture

Job summary

Sunfresh Linen is seeking a reliable Dispatch Admin Officer to join our Darra team in a permanent part-time role. You will handle customer calls and emails, process orders, and coordinate dispatch and deliveries to restore smooth operations.

Ideal candidates bring admin or customer service experience, competence with MS Office and in-house software, and a proactive approach to accuracy and service. Weekend flexibility is valued to support busy periods.

Qualifications

• Previous experience in an administrative or customer service role, preferably within a warehouse or logistics environment.
• Proficient with computer systems and Microsoft Office applications.
• Excellent communication and people skills with a friendly, bright demeanour.
• Strong attention to detail and high level of accuracy with a proactive approach to customer service.
• The ability to quickly learn customer requirements, delivery runs and timings.

Responsibilities

• Providing excellent customer service by responding to both phone & email inquiries and efficiently resolving any issues
• Communicating in a professional manner with the Production Manager & Team Leaders to advise of stock levels
• Preparing and processing customer orders for dispatch
• Liaising with the transport team to organise efficient and timely delivery of goods
• Learning customer orders, delivery runs and timings to provide that essential connection between production & our customers
• Assisting with general administrative duties as required, using Microsoft and in house software.

Skills

Customer service

Administrative support

Warehouse/logistics experience

MS Office

Attention to detail

Flexible hours

Tools

MS Office

In-house software

Job description

Sunfresh Linen is seeking a reliable Dispatch Admin Officer to join our Darra team in a permanent part-time role. You will handle customer calls and emails, process orders, and coordinate dispatch and deliveries to restore smooth operations.

Ideal candidates bring admin or customer service experience, competence with MS Office and in-house software, and a proactive approach to accuracy and service. Weekend flexibility is valued to support busy periods.