Part-Time Customer Banking Specialist, Kempsey

CommBank; Sydney; On-site; AUD 38,000 - 43,000; Part time

Job summary

CommBank Kempsey Branch is seeking a Customer Banking Specialist for a permanent part-time role (32.5 hours/week, Mon-Fri, 9:00am–4:15pm). You’ll greet customers, understand enquiries, and guide them to the right channel, building connections and explaining in-branch tech and digital banking options.

You’ll work as the frontline face of CommBank, ensuring a smooth, engaging customer experience and promoting financial wellbeing for our customers in the Kempsey community.

Qualifications

• Proven track record of delivering exceptional customer service in financial services, retail or hospitality.
• Excellent communication and a professional demeanour.
• Ability to manage customer expectations with a professional presence.

Responsibilities

• Greet customers and understand their enquiry, guiding them to the right channel.
• Build personal connections with customers through meaningful conversations.
• Educate customers on in-branch technology and digital banking options.
• Monitor branch movements to ensure smooth, efficient customer experiences.

Skills

Customer service

Communication

Professionalism

Customer empathy

Job description

CommBank Kempsey Branch is seeking a Customer Banking Specialist for a permanent part-time role (32.5 hours/week, Mon-Fri, 9:00am–4:15pm). You’ll greet customers, understand enquiries, and guide them to the right channel, building connections and explaining in-branch tech and digital banking options.

You’ll work as the frontline face of CommBank, ensuring a smooth, engaging customer experience and promoting financial wellbeing for our customers in the Kempsey community.